Job Type
Full-time
Description
Essential Functions :
- The Administrative Assistant must possess a professional disposition
- Complete all jobs tasks outlined in the Concierge Handbook
- Operate front desk switchboard
- Greet and welcome all members, guests, and employees in a professional and friendly manner
- Assist in open communication
- Knowledgeable of all club events, activities, and schedules
- Assist members, guests and fellow employees with questions when requested
- Train, schedule and supervise the Concierge team
- Must be able to work some evenings, weekends and / or holidays
Work Performed :
Manage the daily function of the Front / Concierge Desk :Greet and welcome all members, guests, and employees
Acts as a general resource guide to all members and guests (providing directions etc.).Maintain appearance of reception areaOversee all lost and found items using logbookSort and distribute incoming mailDirects deliveries from packaging companiesOrganizes and distributes weekly Concierge schedulesConduct training for night and weekend ConciergeAssist with any clerical tasks as neededMaintain full supply of bottled waterProvide schedule and other club information to members and guestsKnowledgeable of all club events, activities and schedules and ensures the Concierge team is well informed of all the aboveOperates front desk switchboard :Answer and route call efficiently, promptly, and courteously
Screen all calls and introduce the call to the recipient prior to transferringTake telephone messages when necessary and deliver as soon as possibleEnsure that phones are never left unattendedAssist all departments with phone problems and places service calls as neededAutomobile registrations :Assist members and employees in filling out automobile registration forms and forwarding them to the appropriate departments for completion.
Contact member if scan pass is issuedAccepts and records reservations :Take reservations for the Club dining rooms and events
Record all reservation changes and notify the room captain as soon as possibleAssists open communication :Send daily at a glance announcements, including reservations, tee sheet, and more.
Assist all departments with open communications through radiosAssist all departments with maintaining contact with the manager on dutyAssists Banquet & Dining Room Departments :See above for reservations
Print food labels for buffets and beverage stationsPerform all work-related duties assigned by supervisor or General Manager.Interactions :
Frequent Interaction : with members, guests, and staff
Working Conditions : Office Setting
Requirements
Special Requirements :
Must possess an outgoing personalityMust possess honesty and integrityMust be always courteous and tactfulMust treat others with kindness and respectAbility to effectively communicate in a professional manner to members and staff.Ability to appear for work on timeAbility to interact well with co workersAbility to understand and follow posted rules and proceduresAbility to follow directions from a supervisorPleasant phone voiceAbility to manage several things at the same timeGood organizational skillsMust be able to manage cashReliable and resolutePhysical Functions :
The physical demands and work environment characteristics described here are representative of those that will be required by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is occasionally required to stand, walk, climb stairs, balance stoop, kneel, crouch, crawl and / or sit up to eight hours per day.Use hands to finger, handle, or feel objects, tools and / or controls.Reach with hands and arms.Hearing and talking sufficiently to communicate with members, guests, and staff.Specific vision abilities include close vision, vision sufficient to read, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.Must be able to push, pull or lift weights up to 30 lbs.Independent mobility through clubhouse.Pay and Benefits
Royal Oaks Country Club offers competitive pay, potential for growth and great benefits for Full Time staff.
Benefits : 401(k)
401(k) matchingDental insuranceDisability insuranceFlexible spending accountMedical insuranceHealth savings accountLife insuranceVision insurancePaid vacationsFree employee mealsScholarship programsReferral programEmployee DiscountsBenefit Conditions : Waiting period may apply. Only full-time employees are eligible.
Salary Description
17 - $22 (Negotiable & based on Experience)
Salary : $17 - $22
