What are the responsibilities and job description for the Customer Service Representative position at Royal Papers - RoyaLab?
Company Description
Royal Papers - RoyaLab is a family-owned business with years of experience in providing a diverse range of products, support, and training in the industry. The company prioritizes customer success and works closely with customers to ensure the best results.
This is a full-time on-site role for a Customer Service Representative located in St Louis, MO. The Customer Service Representative will be responsible for handling customer inquiries, resolving issues, providing support, and ensuring customer satisfaction on a day-to-day basis.
- Customer Service Representatives and Customer Support skills
- Customer Satisfaction and Customer Experience skills
- Excellent communication and interpersonal skills
- Ability to handle customer inquiries and resolve issues effectively
- Experience in customer service or related field is a plus
- High school diploma or equivalent required