What are the responsibilities and job description for the Housekeeper (AM/PM Shifts available) position at Royal Plaza Inc?
TASKS AND JOB DUTIES INCLUDE, BUT ARE NOT LIMITED TO, THE FOLLOWING:
- Communicate all guest rooms need to the Housekeeping Supervisor
- Cleanliness and neatness of all hotel areas.
- Ensure good safety practices while cleaning.
- Encourage work simplification, efficiency, and general pride in work performed.
- Be prepared to clean any guest rooms and hotel common areas (including bathrooms).
- Be prepared to assist laundry personnel with washing, drying, and folding.
- Attempt to accommodate guest requests, questions, and complaints or immediately communicate with the Housekeeping Supervisor.
- Maintain a professional appearance and work ethics.
- Assure the highest level of guest satisfaction through quality in guest accommodations, comfort, and service.
- Complies with all Best Western and LaCava Companies procedures, rules, and regulations.
PREREQUISITES:
- Competencies and Other Requirements: Ability to communicate, listen, take orders, and multi-task. Must be able to work independently with minimum amount of direct supervision. Must be able to work a flexible schedule to include long hours, call-ins in the event of an emergency or snowstorm, etc. Night and weekend availability is required and mandatory.
- Education: Ability to read, speak, write, and understand the primary language of the workplace and by guests who frequently visit the workplace.
- Experience: No experience is required. We will be trained.
- Physical: Requires eye for detail and perfection. This position entails much walking, bending, stooping, carrying, reaching and lifting.
Benefits:
We offer our eligible Associates a number of benefits to enhance their health and well-being:
- Group insurance, including dental and vision
- Paid time off including vacation days, sick days and holidays
- Referral Bonus
- Hotel discounts for – You, Your Friends & Your Family
