What are the responsibilities and job description for the Dispatcher / Scheduler position at Royal Plumbing Heating & Air Conditioning?
Dispatchers schedule service calls and route crews to make needed repairs, installations, and complete scheduled projects.
ResponsibilitiesAnswer incoming phone calls. Create Work orders. Schedule jobs in our scheduling software program. Dispatch crews to scheduled appointments. Monitor technicians on their routes. Do other clerical jobs in the office.
QualificationsMust have excellent phone skills, have a knowledge of administrative practices and procedures. Know basic accounting principles and practices, and be proficient in Microsoft Office, and other basic computer programs. High School diploma or equivalent required. Must be willing to follow instructions and work closely with others.
Additional InformationHealth, Vision, and Dental Insurance benefits available. Paid holidays, and paid vacation benefits offered. Matching 401k, Work Schedule is Monday-Friday
Salary : $16 - $19