What are the responsibilities and job description for the Market General Manager - Car Wash position at Royal Rinse Car Wash?

Royal Rinse Car Wash

Title. Eastern Virginia Market Lead, reporting directly to VP of Operations

Location. Richmond, VA

Qualifications.

Three (3), or more, years experience in the car wash industry, with a strong preference for In-Bay-Automatic ("IBA") and Self-Service ("SS") car wash knowledge. The successful candidate will have deep knowledge of the car wash industry, car wash equipment, and related trades essential to car washes, including mechanical, electrical, and plumbing.
Fierce ownership mindset. When something at your house breaks, you fix it asap. And when something goes wrong at one of your work assets, you similarly sprint to get it fixed. Royal Rinse is maniacal about serving our customers. And that means being always open; always clean. You will be integral in ensuring that happens across the region.
Enjoys "getting dirty". You'll have the first opportunity to be promoted to a Regional Manager as we continue to grow. But at all times, we expect a strong willingness to work from the field espousing a core tenant for Royal Rinse -- "leaders first".
Strong interpersonal, written, and oral communication skills with an ability to collaborate across the organization with the Founders, Directors, and Regional General Managers. Moreover, we expect excellent customer service skills when you interact with customers on site.
Willingness to take out the trash. No job is to small. We all work to serve our customers, at all times.
Valid driver's license with an excellent driving record.

How colleagues, family, and friends should describe you.

Dependable. Loves to work and wants to work with the best. Comfortable with ambiguity. Team player. High attention to detail. Persistent.... The below quote embodies everybody at Royal Rinse and should describe you well.
“Nothing in the world can take the place of persistence. Talent will not; nothing is more common than unsuccessful [individuals] with talent. Genius will not; unrewarded genius is almost a proverb. Education will not; the world is full of educated derelicts. Persistence and determination alone are omnipotent. The slogan Press On! has solved and always will solve the problems of the human race.”

Work Schedule.

Typically, Monday through Friday, although weekend availability in the event of an emergency is required. We also expect you to digitally check in on your locations and with your team every day (besides vacation, of course) to ensure all of your sites (initially two) are running exceptionally.
The average workweek is approximately 35 hours. Should an emergency arise over the weekend, you will be expected to help. To some degree, this is an "always on" job given our washes are open 24/7 AND we serve to please our customers. But for the avoidance of doubt, you will not be expected to awake at 2am to meet with a customer who did not get correct change!

Compensation & Benefits.

Compensation. $55,000 / year plus monthly profit-share assuming company KPIs are achieved: (1) revenue goal; (2) maintenance expenditures and total disruption time; and (3) customer reviews.
PTO. Two (2) weeks per year

Other.

The Company will provide you with a vehicle for all work travel that can also be used for reasonable personal activities (ie, going to the grocery store; not driving to California).
$2,000 annual education stipend should you want to pursue personal development (certifications, training programs, higher education). We want to invest in you being the absolute best in the world at what you do.
Invitation to join Quarterly Leadership Summits at Company HQ in Charlotte, NC

Job Type: Full-time

Pay: From $55,000.00 per year

Benefits:

Schedule:

License/Certification:

Ability to Commute:

Ability to Relocate:

Work Location: In person

Salary : $2,000 - $55,000

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Market General Manager - Car Wash