Banquet Houseperson

Job Description Summary

Job Description Summary
Set up and breakdown rooms in accordance with Sonesta and departmental standards. Read BEO (Banquet Event Order) and interpret how to set up and schedule the event for completion.

Job Description

• Always Adhere to Stay Safe with Sonesta safety guidelines.
• Set up rooms and function areas with designated tables, chairs, staging, dance floor, flipcharts, easels, blackboards, and other equipment as specified by group requirements and in accordance with departmental standards.
• Review assignment sheets; update completed assignments.
• Communicates with the Catering department for information on changes in events and adjusts as necessary.
• Retrieve clean linen and skirting from laundry and stock in storage areas.
• Stock and organize supply carts with designated materials and equipment. Transport to assigned function area.
• Inspect set rooms for cleanliness and agreement to group requirements; rectify any deficiencies.
• Inspect cleanliness and working conditions of all equipment and supplies to be set up in the function area; rectify any deficiencies.
• Set up table linens, skirting, and table top items (water pitchers, ashtrays, glasses, etc.) as specified by group and accordance with departmental guidance.
• Refresh rooms as scheduled, following departmental standards.
• Breakdown function areas as scheduled in accordance to departmental procedures. Store all reusable goods and return equipment to specified storage areas.
• Clean and sanitize glassware in glass wash machine according to machine specifications and departmental standards.
• Use designated chemicals, supplies and equipment to clean various floor surfaces (mops, vacuums, buffer, shampoo machine, etc.)
• Maintain cleanliness and organization of closets; remove trash, wipe down shelves/counters; sweep and wax floor; remove non-floor closet items and transport to proper storage areas.
• Transport any Food & Beverage trays/item in public areas to service areas.
• Deliver client packages/boxes of materials as assigned to/from scheduled function area.
• Complete assigned side duties following departmental procedures.
• May be required to work nights, weekends and holidays.
• Perform other duties or projects as requested by management.

Deliver Passionate & Engaging Service to our Guests

• You will be passionate and truly engaged in taking care of our guests, recognizing individual guests and anticipating their unique needs to exceed their expectations
• You will consistently deliver our GUEST model:
  • Greet or welcome everyone, warmly with a smile
  • Use eye and ear contact and guest’s name
  • Establish/anticipate needs
  • Solve and own all requests/complaints
  • Thank everyone

Additional Job Information/Anticipated

Pay Range

Benefits

Sonesta recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families. We offer a variety of benefits to our employees including:

• Medical, Dental and Vision Insurance
• Health Savings Account with Company Match
• 401(k) Retirement Plan with Company Match
• Paid Vacation and Sick Days
• Sonesta Hotel Discounts
• Educational Assistance
• Paid Parental Leave
• Company Paid Life Insurance
• Company Paid Short Term and Long Term Disability Insurance
• Various Employee Perks and Discounts
• Hospital Indemnity
• Critical Illness Insurance
• Accident Insurance

Sonesta is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Upon submitting your application, please ensure you complete a full application in addition to attaching a resume. Incomplete applications received will not be considered.