What are the responsibilities and job description for the Store Operations Specialist position at Royer's Flowers and Gifts?
Royer’s flowers & gifts is 87 years old and still we're still growing! With 19 retail locations and two distribution hubs in two states, we are offering opportunities for you to join our team of over 300 flower professionals. Still family-owned and operated, we are a leader in the floral industry and we're seeking goal-oriented individuals who desire a meaningful career that brings comfort and joy into people’s lives.
We are looking for a person with previous retail management experience who is interested in working in a specialty retail environment. Successful candidates enjoy a fast-paced & creative environment, have strong people skills, thrive on challenges, are motivated to manage a business, and are team players. We offer a flexible schedule of 40 hours a week, with more hours during floral holidays and other busy times.
Benefits include paid vacations, holidays, personal day, Life and AD&D insurance, 401(k), profit sharing, 30% floral discount and opportunities for advancement. Health, Dental, additional Life and AD&D, STD and LTD insurance also available.
Interested? We'd LOVE for you to join our team!
JOB TITLE: STORE OPERATIONS SPECIALIST
QUALIFICATIONS
- Able to design according to trained specifications.
- Superior customer service skills.
- Valid drivers’ license.
- Able to lift 50 pounds or more
- Able to handle confidential material and detailed reports.
- Able to drive a delivery vehicle.
- Able to work without supervision and exhibit leadership.
- Able to make decisions and communicate effectively.
- Able to communicate with management team in order to achieve goals.
- Experience in: scheduling, hiring, training, and disciplinary techniques
- Ability to use personal transportation.
- Good knowledge of product, procedures, policies, routines, etc.
- Responsible for providing support in an “acting manager” role in various retail locations, as assigned
- Ensure smooth retail operations by filling in for absent manager or assist during busy periods.
- Maintain operational standards, enhance team performance
- Help oversee daily operations within assigned location
- Identify & resolve operational issues
- Provide guidance & leadership w/ team members
- Assist in training & onboarding
- Monitor/uphold company policies & procedures
- Share best practices & updates across teams you work with
- Quickly assess and respond to operational challenges & emergencies
- Adapt to different teams, workflows, and environments
- Capacity to manage fast paced environment and shifting priorities.
- Other duties as assigned.
SCHEDULE - Employee will work for up to 42 hours per week or more depending on need and availability. Overtime will be regularly scheduled and total hours may reach 50-70 per week around floral holidays and other busy times.
