What are the responsibilities and job description for the Retail Store Sales Associate position at Rozier's Department Store?
We are looking for a result-driven retail Sales Associate to be responsible for all sales job duties, from generating leads to closing sales. Sales Associate duties and responsibilities include working closely with customers to determine their needs, answer their questions about our products and recommend the right solutions. You should be able to promptly resolve customer complaints and ensure maximum client satisfaction. To be successful as a Sales associate, you should stay up-to-date with product features and maintain our store’s visual appearance in high standards. Ultimately, the duties of a sales associate are to achieve excellent customer service, while consistently meeting the store’s sales goals.
Responsibilities
- Ensure high levels of customer satisfaction through excellent sales service
- Assess customers needs and provide assistance and information on product features
- Welcome customers to the store and answer their queries
- “Go the extra mile” to drive sales
- Maintain in-stock and presentable condition assigned areas
- Actively seek out customers in store
- Remain knowledgeable on products offered and discuss available options
- Handle returns of merchandise
- Team up with co-workers to ensure proper customer service
- Build productive trust relationships with customers
- Suggest ways to improve sales (e.g. planning marketing activities, changing the store’s design)
- Willing to travel a couple times a year to market
- Able to create displays in the store and front window
Skills
- Proven work experience as a Retail Sales associate, Sales representative or similar role
- Basic understanding of sales principles and customer service practices
- Proficiency in English
- Basic Math skills
- Working knowledge of customer and market dynamics and requirements
- Solid communication and interpersonal skills
- A friendly and energetic personality with customer service focus
- Ability to perform under pressure and address complaints in a timely manner
- Availability to work flexible shifts
Job Type: Part-time
Pay: From $13.75 per hour
Benefits:
- Employee discount
- Flexible schedule
Shift:
- 8 hour shift
Application Question(s):
- Tell us about yourself. Please include your name, age, contact information, and other involvements.
- Market is a place where both buyers and sellers meet to distribute new products. By going to market we can keep an updated inventory of items that we have examined and determined a good quality. Are you willing to travel a few times of year to market?
- Are you currently employed?
- Have you ever filed an application with us before?
- Have you every been employed with us before?
- Why are you applying for this job? Are you willing to stay?
Work Location: In person
Salary : $14