Medical Assistant

Roswell Park Care Network has an exciting career opportunity for a Medical Assistant to become part of our mission-driven team in Orchard Park, NY!

As a trusted leader in oncology and specialty care within community physician practices, Roswell Park Care Network is dedicated to providing outstanding patient care and advancing innovative treatment solutions.

We offer an excellent benefit package:

• Medical Insurance via Highmark Blue Cross Blue Shield
• HRA - employer funded
• Dental Insurance and Vision Insurance
• 401(k) with company match
• Company paid life insurance, options for LTD, Critical Illness, Accident
• Generous Vacation and Sick time
• 11 Holidays

As a Medical Assistant, you will prepare charts for upcoming patient appointments, gather vitals, conduct patient intake as directed, and assist providers during office hours to ensure patients receive prompt, efficient, and courteous care.

Responsibilities:

• Completes chart prep 24-48 hours prior to patient appointment to ensure chart is complete with notes, pathology report, test results, medications, allergies, etc.
• Timely and accurate documentation in the Electronic Medical Record (EMR)
• Assist surgeons in mini OR with minor surgical procedures that require knowledge of sterile procedure and autoclaving instruments
• Maintain confidentiality of all current and former patients/charts as required by clinic policy and governing laws
• Follow proper protocol for securing workstation when walking away
• Document in the EMR using only your assigned login
• Escorts patients to exam room, obtain vitals, updates patient history, reconciles medications, allergies, and any required quality data
• Provides patient with orders, education and medication instructions as directed by Provider
• Cleans and prepares exam rooms for each patient
• Empties hazardous waste receptacles when full
• Identify and properly label all specimen tubes for testing
• Follows up on Electronic Medical Record documents routed to him/her by the Providers
• Accurately and efficiently respond to tasks received from providers and other office staff
• Must adhere to policies, procedures and regulations as outlined in the office policy and procedures manual
• Interact with fellow workers in a way that promotes a harmonious and cooperative working environment
• Be expected to utilize spare time in work related activities which contribute to the clinic's needs
• Stocks exam rooms with medical supplies, as necessary
• Performs other related duties as assigned or requested

Knowledge/Skills/Abilities:

• Knowledge of medical terminology.
• Must have the ability to interpret a variety of instructions furnished and written, oral or scheduled format.
• Attention to Detail – thorough in completing work tasks
• Integrity – Being honest and ethical
• Adaptability/Flexibility – Being open to change (positive or negative) and to considerable variety in the workplace
• Analytical Thinking – Analyzing information and using logic to address work-related issues and problems
• Dependability – Being reliable, responsible, and dependable, and fulfilling obligations
• Stress Tolerance – Effectively managing a heavy workload; accepting criticism and dealing calmly and effectively with high-stress situations
• Initiative – Ability to identify tangible contribution you alone have made to the organization
• Achievement – Results-oriented, utilize strongest abilities
• Independence – Work on own and make decisions
• Complex problem solving – Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions
• Judgment and decision-making – Considering the relative costs and benefits of potential actions to choose the most appropriate one
• Time management – Managing one’s own time and guiding the time of others

Education/Experience:

• Successful completion of an accredited medical office assistant education program is preferred

OR

• High School diploma or G.E.D. and the equivalent of one (1) year of full-time clinical medical assistant and phlebotomy experience
• Medical Assistant Certification preferred