Card Services Associate

RPG Card Services, a market leader in the prepaid industry, provides the most popular retail gift cards, rewards cards, and network-branded prepaid cards to businesses and organizations throughout the United States and Canada for sales incentives, employee recognition, government assistance, and customer loyalty programs. With over 15 million gift cards and prepaid cards distributed annually, RPG offers end-to-end program services, including sales and marketing, in-house fulfillment and card customization. RPG also provides comprehensive program management services to top tier retailers to maximize sales and optimize efficiencies of their prepaid card programs. RPG is the exclusive program services provider for the Shell Gift Card in the U.S. and Canada and was awarded Shell Vendor of the Year, Payment & Loyalty for the U.S.

This position is responsible for a variety of order fulfillment related activities for both order processing department. Responsible for completely and accurately providing both picking and packaging support to meet daily processing requirements. In addition, provide background support for: end of day auditing, receiving orders into OMS, shipping, and other additional processing requirements where needed. Excellent communication skills are required as the individual will be interacting closely with Sales, Finance, and Customer Service teams. Basic math skills a must as inventory and counting accuracy is of utmost importance.

Standard Job Responsibilities: (subject to change as business requires):

· Fully capable of learning and demonstrating competency amongst a variety of operational functions (order picking, individual fulfillment and shipping) practices and procedures. Acts as back-up in any position when necessary.

· Completes daily order processing activity to ensure all orders are shipped on-time.

· Responsible for accuracy of orders picked and accuracy of product assigned to your workstation.

· Responsible to provide daily inventory audit of work in process inventory.

· Learns and assists within all areas of operations to ensure daily orders are picked, packed and shipped on-time.

· Responsible and accountable for inventory accuracy.

Essential Qualifications

• High School diploma or GED required.
• Previous administrative and customer service experience
• Excellent communication skills, ability to handle customer relations issues.
• Strong organizational skills, ability to multi-task, with great focus on attention to detail

Job Types: Full-time, Part-time

Pay: $19.00 - $21.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Physical Setting:

• Office

Schedule:

• Monday to Friday

Work Location: In person

Salary : $19 - $21