Demo

Information Technology Product Owner

RPL International
Miami, FL Full Time
POSTED ON 1/27/2025
AVAILABLE BEFORE 4/24/2025

About the Role

We are seeking a highly skilled IT Product Owner with expertise in Configuration of Package to join our dynamic team. The ideal candidate will play a key role in delivering customized, client-facing solutions using Agile methodologies. This position involves collaborating with cross-functional teams, adapting preconfigured software packages, and ensuring seamless integration and alignment with business requirements.

Responsibilities

  • Lead Agile ceremonies, including sprint planning, daily stand-ups, sprint reviews, and retrospectives, ensuring team alignment and productivity.
  • Configure and optimize software packages to meet specific client needs, maintaining a high level of customization.
  • Roadmap Planning : Develop a comprehensive product roadmap that aligns with company goals and client needs. Prioritize features, set milestones, and establish timelines to guide development.
  • Requirement Gathering : Collaborate with internal teams and stakeholders to gather product requirements, ensuring a clear understanding of user needs and technical constraints. Translate these into actionable tasks for the development team.
  • Agile Project Management : Utilize agile methodologies to manage the product development lifecycle efficiently. Participate in sprint planning, daily stand-ups, and retrospectives to ensure timely delivery and resolve roadblocks as needed.
  • Performance Tracking and Optimization : Define and report on key metrics, establish mechanisms to track performance, analyze data, and make data-driven decisions to continuously improve the product experience across the Atlassian Platform.
  • Client Relationship Management : Build and maintain strong relationships with internal clients, ensuring regular communication, managing expectations, and addressing any concerns. Provide timely updates on development progress.
  • Stakeholder Communication : Develop and execute a communication strategy to keep stakeholders informed about product goals, milestones, and changes. Create executive summaries, reports, and presentations to facilitate effective communication.
  • Collaborate with stakeholders to gather and refine requirements, translating business needs into actionable technical solutions.
  • Manage product backlogs, prioritize user stories, and ensure the timely delivery of high-quality solutions.
  • Work closely with development teams to implement and validate configurations, workflows, and integrations.
  • Conduct training sessions for end-users and provide post-implementation support to ensure customer satisfaction.
  • Identify and mitigate risks associated with software configurations, ensuring compliance with industry standards.

Qualifications

  • Proven experience : 5 years of hands-on experience in Configuration of Package.
  • Agile expertise : Strong understanding of Agile and Scrum methodologies, supported by certifications such as CSM, CSPO, or SAFe Agilist (certification required).
  • Hands-on experience with tools like Jira, Confluence, Cloud Platform (Azure or AWS).
  • Solid technical background with knowledge of API integrations, workflows, and reporting tools.
  • Excellent communication skills, with the ability to interact effectively with clients and technical teams.
  • Experience in client-facing roles, delivering customized solutions to enhance customer experiences.
  • Familiarity with scripting languages is required (e.g., Python, JavaScript) and database management (e.g., SQL).
  • Knowledge of ITIL principles and best practices for system configurations is a plus.
  • Education and Experience

  • Bachelor’s degree in Computer Science, Information Technology, or a related field.
  • 8 years of experience in IT roles, with a focus on Agile methodologies and software configuration.
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