What are the responsibilities and job description for the General Manager position at RPM A-V Services, Inc.?
Job Description
At RPM AV Services, Inc., we specialize in delivering cutting-edge audiovisual solutions that elevate businesses and enhance user experience. We are seeking a self-motivated General Manager based out of our Birmingham AL. office.
This role is responsible for overseeing operations within a designated region, ensuring customer satisfaction, and fostering strong client relationships. The position involves developing and executing growth strategies, managing crews—including hiring, scheduling, and performance oversight—and coordinating with project managers and other leadership. The role also requires enforcing company processes and quality standards, optimizing internal operations for efficiency and profitability, and managing facilities, tools, and vehicles. Additionally, the individual will play a key role in training and development initiatives while upholding the organization’s core values and contributing to leadership goals and KPIs.
Join RPM AVS and be part of a team that is shaping the future of audiovisual solutions.
Key Responsibilities
Per RPM AVS’ background check policy, all final candidates will be required to consent to a criminal background investigation. Final candidates may be asked to disclose criminal record history during the initial screening process and prior to a conditional offer of employment. Applicants with screening results which confirm a disqualifying criminal history will be immediately disqualified from employment eligibility.
Why RPM AV Services?
Company Description
RPM A-V Services is a leading provider of innovative audiovisual solutions, specializing in delivering high-quality AV equipment, design, and technical support for a wide range of commercial clients. With more than 30 years of experience in the industry, we pride ourselves on offering top-tier customer service, cutting-edge technology, and tailored solutions that meet the unique needs of each client. Our team works with a variety of industries, including corporate, education, entertainment, and hospitality, to ensure seamless integration of AV systems that enhance communication and create memorable experiences. At RPM A-V Services, we are driven by a passion for excellence and a commitment to staying at the forefront of AV technology.
RPM A-V Services is a leading provider of innovative audiovisual solutions, specializing in delivering high-quality AV equipment, design, and technical support for a wide range of commercial clients. With more than 30 years of experience in the industry, we pride ourselves on offering top-tier customer service, cutting-edge technology, and tailored solutions that meet the unique needs of each client. Our team works with a variety of industries, including corporate, education, entertainment, and hospitality, to ensure seamless integration of AV systems that enhance communication and create memorable experiences. At RPM A-V Services, we are driven by a passion for excellence and a commitment to staying at the forefront of AV technology.
At RPM AV Services, Inc., we specialize in delivering cutting-edge audiovisual solutions that elevate businesses and enhance user experience. We are seeking a self-motivated General Manager based out of our Birmingham AL. office.
This role is responsible for overseeing operations within a designated region, ensuring customer satisfaction, and fostering strong client relationships. The position involves developing and executing growth strategies, managing crews—including hiring, scheduling, and performance oversight—and coordinating with project managers and other leadership. The role also requires enforcing company processes and quality standards, optimizing internal operations for efficiency and profitability, and managing facilities, tools, and vehicles. Additionally, the individual will play a key role in training and development initiatives while upholding the organization’s core values and contributing to leadership goals and KPIs.
Join RPM AVS and be part of a team that is shaping the future of audiovisual solutions.
Key Responsibilities
- Meet with customers regularly, ensure customer satisfaction and build rapport with local client contacts fostering a true partnership
- Create, implement, and execute strategies for growth
- Responsible for the management of crews including hiring, firing, scheduling, and day-to-day direction
- Oversee the local region’s working schedule and coordinate with PM’s and other GM’s weekly
- Ensure RPM processes and standards are always adhered to and see that required tasks are completed on time (such as Daily Reports, QC Reports, Photos, etc.)
- Provide oversight and quality control
- Works as part of RPM’s leadership team to set and establish goals and KPI’s
- Improve local internal process for profitability, efficiency, and productivity
- Oversee and manage facilities, storage, tools, and vehicles, etc.
- Drive training goals for all local employees
- Uphold and maintain RPM’s core values
- 10 years of commercial A/V experience
- Experience managing field resources
- Competency and experience interpreting A/V Drawing sets and bid documents
- Broad understanding of typical A/V components and how they are installed
- Proficient in computer applications and programs associated with the position (i.e., Microsoft Office suite)
- Excellent time management skills
- Friendly, flexible, and approachable communicator
- AVIXA CTS & CTS-I, CTS-D
- Certifications in Creston, Extron, QSC, AMX, Biamp, Chief, etc.
- OSHA 30 certification
Per RPM AVS’ background check policy, all final candidates will be required to consent to a criminal background investigation. Final candidates may be asked to disclose criminal record history during the initial screening process and prior to a conditional offer of employment. Applicants with screening results which confirm a disqualifying criminal history will be immediately disqualified from employment eligibility.
Why RPM AV Services?
- 30 years as a Family-run business
- Growth means opportunity! RPM has been experiencing 30% year-over-year growth
- Core Values focus on business management, keeps employees aligned, focused and happy
- Top industry compensation and benefits
- Aggressive paid training initiatives
Company Description
RPM A-V Services is a leading provider of innovative audiovisual solutions, specializing in delivering high-quality AV equipment, design, and technical support for a wide range of commercial clients. With more than 30 years of experience in the industry, we pride ourselves on offering top-tier customer service, cutting-edge technology, and tailored solutions that meet the unique needs of each client. Our team works with a variety of industries, including corporate, education, entertainment, and hospitality, to ensure seamless integration of AV systems that enhance communication and create memorable experiences. At RPM A-V Services, we are driven by a passion for excellence and a commitment to staying at the forefront of AV technology.
RPM A-V Services is a leading provider of innovative audiovisual solutions, specializing in delivering high-quality AV equipment, design, and technical support for a wide range of commercial clients. With more than 30 years of experience in the industry, we pride ourselves on offering top-tier customer service, cutting-edge technology, and tailored solutions that meet the unique needs of each client. Our team works with a variety of industries, including corporate, education, entertainment, and hospitality, to ensure seamless integration of AV systems that enhance communication and create memorable experiences. At RPM A-V Services, we are driven by a passion for excellence and a commitment to staying at the forefront of AV technology.
