What are the responsibilities and job description for the Field Engineering Manager position at RPM A-V Services?
Job Description
Job Description
At RPM AV Services, Inc., we specialize in delivering state-of-the-art audiovisual solutions that empower businesses and enhance user experience. As we continue to grow, we are looking for a talented Field Engineering Manager to join our dynamic team. In this role, you will play a key part in leading the engineering team in supporting cutting-edge audiovisual systems for a variety of industries. If you are passionate about technology, thrive in a fast-paced environment, and have a keen eye for detail, this is the perfect opportunity to contribute to innovative projects and grow your career in the AV space. Change the trajectory of your career by becoming a Field Engineer Manager at RPM AVS and help us shape the future of audiovisual solutions.
Role and Responsibilities
- Manage installation, configuration, and commissioning of commercial AV systems, including video conferencing, digital signage, control systems, audio distribution, and video walls
- Ensure compliance with industry standards, customer specifications, and internal quality guidelines, utilizing detailed Quality Control Checklists for each room or system.
- Collaborate with clients and field engineers during Kick-Off calls to align on scope, identify challenges, and define timelines and deliverables.
- Mentor and oversee field engineers to assess skills, address gaps, create training paths, and use expansive experience expertise to assist with on-the-job questions.
- Develop and maintain internal performance standards and workflows to ensure consistent work quality and streamlined processes across all team members.
- Plan, schedule, and lead hands-on training sessions and technical workshops, enhancing team capabilities and preparing them for real-world challenges.
- Assist in resource scheduling, assigning the right engineers with appropriate skills to specific jobs, ensuring successful project outcomes.
- Handle hiring, recruiting, performance reviews, and professional development for field engineers while addressing terminations when necessary to maintain a strong team.
- Take on commissioning and configuration of select high-priority marquee projects, periodically signing yourself to projects to maintain skills and evaluate standards, processes, and methods.
- Define the responsibilities of field engineers, emphasizing client and end-user etiquette while integrating RPM’s core values at every interaction level.
Required Qualifications :
Desired Qualifications :
Why Join RPM AVS?
ü 30 years as a Family-run business
ü Growth means opportunity! RPM has been experiencing 30% year-over-year growth
ü Core Values focus on business management, keeps employees aligned, focused and happy
ü Top industry compensation and benefits
ü Aggressive paid training initiatives
Background Check
Per RPM AVS’ background check policy, all final candidates will be required to consent to a criminal background investigation. Final candidates may be asked to disclose criminal record history during the initial screening process and prior to a conditional offer of employment. Applicants with screening results which confirm a disqualifying criminal history will be immediately disqualified from employment eligibility.
RPM A-V Service Inc. - Turnkey Service. Certified Experts. Award Winning Service.
Company Description
RPM A-V Services is a leading provider of innovative audiovisual solutions, specializing in delivering high-quality AV equipment, design, and technical support for a wide range of commercial clients. With more than 30 years of experience in the industry, we pride ourselves on offering top-tier customer service, cutting-edge technology, and tailored solutions that meet the unique needs of each client. Our team works with a variety of industries, including corporate, education, entertainment, and hospitality, to ensure seamless integration of AV systems that enhance communication and create memorable experiences. At RPM A-V Services, we are driven by a passion for excellence and a commitment to staying at the forefront of AV technology.
Company Description
RPM A-V Services is a leading provider of innovative audiovisual solutions, specializing in delivering high-quality AV equipment, design, and technical support for a wide range of commercial clients. With more than 30 years of experience in the industry, we pride ourselves on offering top-tier customer service, cutting-edge technology, and tailored solutions that meet the unique needs of each client. Our team works with a variety of industries, including corporate, education, entertainment, and hospitality, to ensure seamless integration of AV systems that enhance communication and create memorable experiences. At RPM A-V Services, we are driven by a passion for excellence and a commitment to staying at the forefront of AV technology.
