What are the responsibilities and job description for the Guest Services Representative position at RPM RACEWAY?
Job Details
Level
Entry
Job Location
Stamford - Stamford, CT
Remote Type
N / A
Position Type
Undisclosed
Education Level
Undisclosed
Salary Range
Undisclosed
Travel Percentage
Undisclosed
Job Shift
Undisclosed
Job Category
Undisclosed
Description
RPM Raceway is developing one of the most exciting competitive social experiences in the USA. RPM venues offer multi-level high speed go-kart racing, immersive gaming arenas and immersive attractions, and premium food & beverage programs. Every RPM Raceway venue welcomes friends, family and colleagues to engage in friendly competition and create memories filled with celebration and connection. The first 5 RPM venues are open and operating in the NYC area, and we are quickly scaling with 25 additional venues opening in the United States over the next 5 years.
The RPM Experience : https : / / www.youtube.com / watch?v=qXM_B9UUd4E
Calling all guest service wizards with a passion for fun! RPM Raceway Stamford, is on the hunt for a talented and driven Guest Service Representative to join our electrifying team! If you thrive in a fast-paced environment and love keeping the thrills rolling, this could be your dream job.
The Guest Service Representative will be the face of our brand, the ideal candidate will provide exceptional service to every guest who walks through our doors. From greeting visitors with a warm welcome to assisting them with their needs throughout their visit, you will play a crucial role in ensuring that every guest has a memorable and enjoyable experience at our venue.
Qualifications
KEY RESPONSIBILITIES
- Supports customers by answering phone calls, greeting, and assisting them in person.
- Assists customers in the self-registration process.
- Sells karting options including up-selling races & specials.
- Sells memberships, arcade cards, snacks, apparel, parties, etc.
- Takes payment of cash, credit cards, and coupons for specials, etc.
- Schedules and places customers into races, groups, and teams.
- Opens / closes cash registers, reconciles register drawer at shift close, balances transactions.
- Prepares merchandise displays, Re-stocks food and apparel and maintains inventory.
- Sets up Retail parties and small group events and provides attentive customer service.
- Acts as Event Coordinator for Birthday parties and other retail events.
- Develops Daily To-Do lists and accomplishes tasks as time permits.
- Opens and Closes Shifts with attention to preparation and readiness for the following shift.
- Always keeps venue in premier condition - completes all opening and closing duties.
- Adheres to safety regulations and industry standards.
- Must be available on weekends as needed.
IDEALLY YOU'LL HAVE :
You'll crush it if you have experience with :
BENEFITS THAT MATTER
