Business Support Specialist

RPM is an international non-asset-based logistics and supply chain solutions company. Our focus is to provide customizable solutions tailored to support today’s complex supply chains. As one of the fastest-growing logistics companies in North America, RPM executes thousands of shipments per month through a combination of digital innovations and an unwavering commitment to customer success. RPM has evolved as a disruptive and differentiated, end-to-end transportation service provider, to meet the ever-changing needs of its customers. RPM proudly services some of the most recognizable and transformative companies in the world as The Driving Force in Logistics™

Your Role

RPM has undergone significant transformation over the last several years. Due to its explosive growth in the brokerage market, we are seeking a Business Support Specialist who will provide high-level administrative support to the President, Employee Experience department, and Office Operations. This role is responsible for efficient daily operations by executing tasks assigned by the President, handling confidential Employee Experience documents, and ensuring the office is fully operational. The ideal candidate is highly organized, detail-oriented, and capable of multitasking in a fast-paced environment while maintaining professionalism and discretion.

Day-to-Day Responsibilities

Assistant to the President (33%):

• Managing the President’s calendar, scheduling meetings, and appointments
• Preparing reports, presentations, and documents for meetings
• Organizing board meetings, executive meetings, and company events
• Taking and distributing meeting minutes
• Arranging travel itineraries, accommodations, and logistics for the President and Exec team
• Assisting in managing special projects assigned by the President
• Tracking project progress and ensuring deadlines are met
• Other projects as assigned
  
  

Office Administration (~33% time):

• Manage office supplies, equipment, and facilities to ensure a well-functioning workspace
• Assist in scheduling meetings, coordinating travel arrangements and ordering meals
• Maintain office organization, conducting inventory, ordering of supplies, and restocking the office daily
• Support the preparation of reports, presentations, and internal communications
• Other tasks as assigned
  
  

Employee Experience Support (~33% time):

• Maintain and update employee records, ensuring compliance with company policies and labor laws
• Benefits Administration support
• Support onboarding and offboarding processes for new and departing employees
• Help coordinate employee engagement activities and events
• Handle confidential Employee Experience documents and ensure data security. Other tasks as assigned
  
  

Talent Acquisition:

• Assist in the recruitment process, including posting job openings, sourcing prospects, screening resumes, and scheduling interviews
• Other tasks as assigned
  
  

Training:

• Assist in organizing training programs, workshops, and new hire training. Other tasks as assigned
  
  

Preferred Qualifications

• Bachelor’s degree in human resources, Business Administration, or a related field
• 2-3 years of experience in an administrative or HR support role
• Experience with HR software and office management tools is a plus
  
  

Skills & Competencies:

• Strong organizational and multitasking skills
• Excellent verbal and written communication abilities
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint)
• Ability to handle sensitive information with confidentiality
• Detail-oriented and proactive in problem-solving with all assignments
• A ‘roll up your sleeves’ / ‘no job is too small’ mentality
  
  

Compensation And Benefits

• Base VC (based on achieving company goals)
• BCBS (medical), Delta Dental & VSP (vision)
• Life insurance, short & long-term disability – paid by RPM
• Maternity & Paternity Leave
• 401(k) with generous employer match
• Unlimited PTO – use it!
  
  

Come as You Are

RPM is an Equal Opportunity Employer. RPM does not discriminate based on race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by appropriate law. All employment is decided based on qualifications, merit, and business need. This job description is intended to define the general nature of the work performed by employees assigned to this role. It is not intended to be an exhaustive list of all responsibilities, duties, and skills of employees in this role. All our employees may be required to perform duties outside of their normal responsibilities from time to time.

Recruitment Agency Notification: RPM does not accept unsolicited agency resumes. Do not forward resumes to our careers email address, RPM employees, or any other company location. RPM is not responsible for any fees related to unsolicited resumes.

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