What are the responsibilities and job description for the Program Analyst: Logistics Operations position at RPM?
Program Analyst: Logistics Operations
RPM is an international non-asset-based logistics and supply chain solutions company. Our focus is to provide customizable solutions tailored to support today’s complex supply chains. As one of the fastest-growing logistics companies in North America, RPM executes thousands of shipments per month through a combination of digital innovations and an unwavering commitment to customer success. RPM has evolved as a disruptive and differentiated, end-to-end transportation service provider, to meet the ever-changing needs of its customers. RPM proudly services some of the most recognizable and transformative companies in the world as The Driving Force in Logistics™
Your Role
RPM is seeking a highly motivated Program Analyst to support the cross-functional initiatives within the organization. You will have a sharp eye for detail while also enjoying working on large-scale and complex challenges.
This role will report to the Program Manager and, in parallel, be an active resource supporting our various initiatives within RPM. You will be a member of our Project Operations Team, supporting global initiatives’ development, implementation, and management to provide RPM with quality, efficiency and improve delivery performance. The ideal candidate requires cross-functional solid working relationships with various stakeholders, including sales, operations, finance, legal, IT teams, and prospective vendors.
The goal is to improve efficiency and productivity while reducing costs and securing high customer and carrier satisfaction levels for RPM.
Day-to-Day Responsibilities
RPM is an Equal Opportunity Employer. RPM does not discriminate based on race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by appropriate law. All employment is decided based on qualifications, merit, and business need. This job description is intended to define the general nature of the work performed by employees assigned to this role. It is not intended to be an exhaustive list of all responsibilities, duties, and skills of employees in this role. All our employees may be required to perform duties outside of their normal responsibilities from time to time.
Recruitment Agency Notification
RPM does not accept unsolicited agency resumes. Do not forward resumes to our careers email address, RPM employees, or any other company location. RPM is not responsible for any fees related to unsolicited resumes.
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RPM is an international non-asset-based logistics and supply chain solutions company. Our focus is to provide customizable solutions tailored to support today’s complex supply chains. As one of the fastest-growing logistics companies in North America, RPM executes thousands of shipments per month through a combination of digital innovations and an unwavering commitment to customer success. RPM has evolved as a disruptive and differentiated, end-to-end transportation service provider, to meet the ever-changing needs of its customers. RPM proudly services some of the most recognizable and transformative companies in the world as The Driving Force in Logistics™
Your Role
RPM is seeking a highly motivated Program Analyst to support the cross-functional initiatives within the organization. You will have a sharp eye for detail while also enjoying working on large-scale and complex challenges.
This role will report to the Program Manager and, in parallel, be an active resource supporting our various initiatives within RPM. You will be a member of our Project Operations Team, supporting global initiatives’ development, implementation, and management to provide RPM with quality, efficiency and improve delivery performance. The ideal candidate requires cross-functional solid working relationships with various stakeholders, including sales, operations, finance, legal, IT teams, and prospective vendors.
The goal is to improve efficiency and productivity while reducing costs and securing high customer and carrier satisfaction levels for RPM.
Day-to-Day Responsibilities
- Lead complex, multi-disciplinary projects from start to finish — working with stakeholders to plan requirements, manage project schedules, identify risks, and communicate clearly with cross-functional partners across the company
- Facilitate project meetings and prepare agendas, minutes, and follow-up actions
- Track project risks, issues, changes, and action items through resolution
- Build and maintain interdepartmental relationships
- Analyze logistics data to identify areas for improvement within our processes
- Develop and utilize basic improvement strategies such as lean, Kaizen, 5-S, etc., to help accomplish Continuous Improvement (CI) goals
- Monitor OKRs and report on findings/trends to leadership on a regular cadence
- Bachelor’s degree in Supply Chain or equivalent proven experience
- 2 years of experience in Project Management/Logistics/Supply Chain
- Clear and concise communication skills
- Strong analytical and problem-solving skills
- Self-driven attitude and organized – always pursuing the goal, with an awareness and balance for sensitive timelines
- Ability to work cross-functionally and globally
- Prior experience creating operational metrics and dashboards using SQL and Tableau (or similar) visualization tools preferred
- High proficiency with Microsoft Windows and Office applications, particularly Excel, PowerPoint, and Visio
- Ability to present complex issues in a clear and concise manner
- Sense of ownership and pride in performance and its impact on RPM’s success
- Base VC (based on achieving company goals)
- BCBS (medical), Delta Dental & VSP (vision)
- Life insurance, short & long-term disability – paid by RPM
- Maternity & Paternity Leave
- 401(k) with generous employer match
- Unlimited PTO – use it!
RPM is an Equal Opportunity Employer. RPM does not discriminate based on race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by appropriate law. All employment is decided based on qualifications, merit, and business need. This job description is intended to define the general nature of the work performed by employees assigned to this role. It is not intended to be an exhaustive list of all responsibilities, duties, and skills of employees in this role. All our employees may be required to perform duties outside of their normal responsibilities from time to time.
Recruitment Agency Notification
RPM does not accept unsolicited agency resumes. Do not forward resumes to our careers email address, RPM employees, or any other company location. RPM is not responsible for any fees related to unsolicited resumes.
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