What are the responsibilities and job description for the Loan Servicing Specialist position at RRA Capital?
Job Description
Job Description
Salary :
Loan Servicing Specialist
Phoenix, AZ RRA Capital is doing something truly unique in the commercial real estate private equity and credit spaces. Led by CRE industry veterans who have a combined 115 years of experience,we are rethinking traditional approaches to real estate private credit and how to achieve truly remarkable returns to investors. Our mission at RRA is to build something awesome with a client centric philosophy of service and an amazing team of innovative and driven professionals.
Currently our team is looking for an experienced and highly organized Loan Servicing Specialist to play a critical role in ensuring the smooth operation of our loan servicing processes. This position combines financial acumen, attention to detail, and a customer-focused approach to support the entire loan lifecycle. You will manage key responsibilities such as monitoring loan servicing activities, managing draw requests, preparing comprehensive lender reports, onboarding new loans, and maintaining clear communication with borrowers.
If youre ready to leverage your expertise in loan servicing and accounting, and deliver a best-in-class experience to drive efficiency and excellence, we invite you to apply.
ROLES AND RESPONSIBILITIES :
Loan Servicing
- Monitor the loan servicing process and confirm timely execution by the servicing team.
- Coordinate responses and resolution plans for late payments.
- Review and verify the accuracy of payoff statements for borrowers.
- Conduct annual escrow analyses.
- Assist with ongoing compliance requirements, ensuring adherence to standards.
- Collect and analyze data related to loan events.
- Maintain compliance with service standards outlined in SOC reports.
Draw Request Processing
Lender Reporting
Loan Onboarding
Borrower Correspondence
HERES WHAT YOULL NEED TO SUCCEED IN THIS ROLE
COMPENSATION
BENEFITS
If you do not have a background in real estate, private equity, or private credit, thats okay. That can be taught. What cannot be taught is treating others like family; with respect, kindness, and good humor. Staying true to our Core Values, we have created a great culture that feels more like family, and our people remain here for that reason.
RRA Core Values Each one of these values is a requirement to be successful at RRA.
Enjoyable to be around RRA values employees who are team players, are fun to be around, and have a great sense of humor. At RRA, there is no room for cynicism, egos, or defensiveness. Everyone must look and speak professionally so that they bring credibility to both themselves and the company.
Passionate about continuous improvement RRA values employees that are focused on self-improvement, process improvement, and team improvement. All members are expected to welcome critical feedback and professional development because they believe it will allow them to become better. Successful members at RRA are intellectually curious and committed to seeking out opportunities to self-educate on the industry and their jobs.
Smart RRA values highly intelligent workers that can master the practical applications of their knowledge. There is no room at RRA for individuals that are academics. RRA requires its employees to be highly creative in finding better ways to do things and solve problems. The RRA team is composed of those who work smarter, not necessarily harder, to maximize efficiency and productivity.
Reliable RRA values employees that leave no doubt that when they say they will accomplish something by a certain time / standard, they will. All members are expected to take pride in the quality of their work; the product of their efforts should always reflect the highest professional standard. RRA strives to surround itself with self-starters who have a disdain for micro-management. Successful individuals at RRA have integrity beyond reproach, always exemplify honorable character, and are individuals that others can trust with their money.
If you feel youd be the right person and these core values resonate with you, please apply!
Contact : Lisa Donovan
Website : www.rracapital.com
