What are the responsibilities and job description for the Director of Commercial Insights position at RS Group?
About RS Group
Across the industrial design, manufacturing and maintenance worlds, we're the digital destination for product and service solutions to help our customers with the maintenance, repair and operation of their businesses. We provide global access to an unrivalled range of over 750,000 stocked industrial products. Each day our team of experts deliver solutions to resolve our customer's challenges across design, procurement, inventory and maintenance. We consistently strive to deliver the best possible service to all of our customers and challenge ourselves to provide a seamless procurement experience.
We are one team. We deliver brilliantly. We do the right thing. We make every day better. These are our values. They unite our c.9,000 global colleagues and differentiate us from our competition. They are a mix of how we work today and how we must step up for the future. Most importantly, it is one set of values shaped by our people, for our people.
Together, we can make great things happen. Aim for amazing and beyond.
Director of Commercial Insight
The Director of Commercial Insight will be responsible for analyzing and interpreting customer behaviors to ensure RS maximizes business outcomes. They will provide directional insight to accelerate revenue, profit, and customer growth through our commercial activities. The ideal candidate will have a strong analytics / insights background and a demonstrated capacity to use customer insights to deliver performance improvements.
The Director of Commercial Insight will report to the SVP, Group Marketing and Americas Customer Experience Americas and have a matrix reporting line into the Chief Commercial officer, US & Canada. They will have two (2) direct reports initially, as well as responsibility for the insights delivered out of Sales and Marketing.
Responsibilities
- Own and manage a commercial trading forum that facilitates the effective prioritization of commercial activities and maximization of business profitability
- Facilitate compilation of insights sources (including but not limited to VOC survey, Market Insights, and Hanover Research Studies) into consolidated business intelligence
- Collaborate closely with all commercial functions to maximize outcomes :
With the Sales team to understand customer profitability, discount effectiveness and to develop sales strategies on revenue of $1B annually.
Qualifications
Equal Employment Opportunity
RS Americas is an equal opportunity employer and maintains policies and practices that are designed to prevent and prohibit unlawful discrimination against any qualified employee or applicant on the basis of race, color, religion, ancestry, national origin, sex, sexual orientation, gender identity, age, military / veteran status, disability, genetic information, citizenship status, or any other unlawful classification to the extent protected by law. This policy of non-discrimination applies to all employment practices, including hiring, compensation, benefits, promotion, training and termination. Employees who engage in unlawful discrimination will be subject to disciplinary action, up to and including termination.
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Salary : $20
