What are the responsibilities and job description for the Account Relationship Manager position at RSG Aames Security?
Our Company
RSG Security is a leading manufacturer of security components, specializing in design, engineering, and production. We strive to deliver high-quality products that meet industry standards.
Job Requirements
We are seeking an experienced Senior Customer Service Representative to join our team at RSG Security in Signal Hill, CA. In this role, you will be responsible for maintaining customer satisfaction, providing exceptional support, and delivering a positive customer experience.
Your Key Responsibilities
- Maintain strong relationships with customers to ensure their needs are met and exceeded.
- Provide expert-level support via various communication channels.
- Effectively resolve customer complaints and concerns in a timely manner.
- Collaborate with internal teams to address customer inquiries and feedback.
- Stay up-to-date with product knowledge and industry developments to provide informed solutions.
Why Join Us?
- Award-winning company culture.
- Opportunities for career growth and professional development.
- A collaborative and supportive work environment.
- Competitive salary and benefits package.
