What are the responsibilities and job description for the Enrollment Specialist position at RSi?
Enrollment & Intake Follow Up Specialist– Orlando, FL (Office) Baldwin Park
Job Summary:
For more than 20 years RSi has been a leading revenue cycle management service provider for the hospital and large physician practice market. RSi, seeks full-time Enrollment Specialists to augment our growing team at ORMC (Baldwin Park Office). As an Enrollment Specialist, you have the unique opportunity to advocate for patients and their families, while working hand in hand with hospital personnel to determine eligibility for Medicaid, Social Security Disability, and various County programs. If you are in or around the Orlando, Florida area we are looking for you to act as liaisons between government entities and patients to secure funding for healthcare services rendered at hospital facilities. Our culture is driven by sharp, committed, and enthusiastic employees. Are you the next member of our Team?
Job Responsibilities:
- Determine patient’s eligibility for state, federal, or county programs.
- Maintain case load, uphold productivity standards.
- Develop and maintain processional relationships with hospital staff, patients, and state workers.
- Prepare documents, ensure accuracy and completion.
- Adhere to and support organizational standards, policies, and procedures.
- Perform other duties as assigned.
Skills/Abilities:
- Exceptional customer service skills
- Knowledge of major hospital systems and healthcare environment.
- Demonstrates problem solving and case management skills
- Proficient with technology such as phone systems, computers, Microsoft software applications such as Word, Excel, Outlook, etc.
- Excellent written and verbal communication skills.
Skills/Abilities/Experience & Qualifications:
- Bachelor’s Degree preferred
- High School Diploma or equivalent required
- Knowledge of Medicaid, Social Security Administration, and County Social Service programs
- An understanding of HIPAA and HITECH patient confidentiality laws to protect the patient, client, and company.
Physical Demands/Working Conditions:
Requires prolonged sitting, standing, and walking. Requires eye-hand coordination and manual dexterity enough to operate a keyboard, photocopier, telephone, calculator, and other office equipment. Requires normal range of hearing and eyesight to record, prepare, and communicate appropriate reports. Requires lifting papers or boxes up to 15 pounds occasionally. Work must be performed inside the hospital or facility. Travel to other offices and/or client facilities may be required.
OSHA Category:
The normal work routine should involve no exposure to blood, body fluids, or tissues (although situations can be imagined or hypothesized under which anyone, anywhere, might encounter potential exposure to body fluids). The candidate selected for this position will not be required to conduct any medical care if they are working in a hospital or remote setting. Enrollment Specialists must abide by client-required on-site policies such as wearing masks, providing COVID-19 vaccination status and testing, etc.
The normal work routine should involve no exposure to blood, body fluids, or tissues (although situations can be imagined or hypothesized under which anyone, anywhere, might encounter potential exposure to body fluids). The candidate selected for this position will not be required to conduct any medical care if they are working in a hospital or remote setting. Enrollment Specialists must abide by client-required on-site policies such as wearing masks, providing COVID-19 vaccination status and testing, etc.
