What are the responsibilities and job description for the Account Executive position at RSM Maintenance?
Job Description
Job Description
Job Responsibilities :
- Negotiate contracts and close agreements to maximize profit.
- Develop a trusted advisor relationship with key accounts, customer stakeholders and executive sponsors with assigned clients.
- Take ownership of the designated client accounts, managing a ‘book of business’ through their SLAs (Service Level Agreements), RFIs (Request for Information), and RFPs (Request for Proposals) processes and requirements.
- Understand, interpret, and accommodate varied KPIs (Key Performance Indicators) as dictated by the designated clients.
- Consistently review designated existing client accounts, identifying opportunities for new business ventures and upselling services to better serve their needs and exceed sales quotas.
- Ensure the timely and successful delivery of our solutions according to customer needs and objectives.
- Clearly communicate the progress of monthly / quarterly initiatives to internal and external stakeholders.
- Forecast and track key account metrics (e.g., quarterly sales results and annual forecasts) and prepare reports on account status.
- Other duties as required or assigned.
- Assist with high severity requests or issue escalations as needed.
Proficiencies :
Supervisory Requirements :
This position does not have direct-report supervisory responsibility but does serve as a coach and mentor within the Account team as well as for other positions within the company.
Education / Experience :
