What are the responsibilities and job description for the Client Relations Representative position at RSP Events Philadelphia?
We are seeking an enthusiastic and dynamic individual to join our team as a Retail Marketing and Promotions Client Relations Representative. In this role, you will play a vital role in building and maintaining strong relationships with our clients in the retail industry, ensuring their marketing and promotional needs are met with excellence.
Key Responsibilities:
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Key Responsibilities:
- Client Relationship Management:
- Cultivate and maintain positive, long-lasting relationships with our retail clients
- Act as the primary point of contact for client inquiries and concerns, ensuring timely and effective communication
- Gain an in-depth understanding of each client's unique needs and goals
- Retail Marketing and Promotions Expertise:
- Execute retail marketing and promotions in big box retailers for assigned clientele
- Stay up-to-date with the latest trends and strategies in retail marketing and promotions
- Provide expert guidance to clients on developing effective marketing and promotional campaigns tailored to their specific needs
- Solution Development:
- Collaborate with our internal teams to develop tailored marketing and promotional solutions that meet client objectives
- Present innovative ideas and strategies to clients, demonstrating a deep understanding of their business
- Campaign Management:
- Oversee the execution of retail marketing and promotional campaigns, ensuring success and building relationships with key personnel at retail locations
- Monitor campaign performance and make data-driven recommendations for improvements
- Reporting and Analysis:
- Provide clients with regular reports and insights on the performance of their marketing and promotional activities
- Analyze data to identify areas of improvement and opportunities for growth
- Bachelor's degree in Marketing, Business, or a related field (or equivalent experience)
- Proven experience in client relations in the retail marketing and promotions industry
- Strong understanding of retail marketing strategies, promotions, and consumer behavior
- Exceptional communication and interpersonal skills
- Analytical mindset and the ability to derive insights from data
- Excellent project management and organizational skills
- Competitive salary and performance-based bonuses
- Health, dental, and vision insurance
- Opportunities for professional development and growth
- Dynamic and collaborative work environment
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