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Client Care Advocate – Shape Exceptional Experiences and Relationships!

RSP Events
Philadelphia, PA Full Time
POSTED ON 1/16/2025
AVAILABLE BEFORE 4/13/2025

We are seeking an enthusiastic and dynamic individual to join our team as a Client Care Advocate. In this role, you will play a vital role in building and maintaining strong relationships with our clients in the retail industry, ensuring their marketing and promotional needs are met with excellence.

Key Responsibilities :

  • Client Relationship Management :

Cultivate and maintain positive, long-lasting relationships with our retail clients.

  • Act as the primary point of contact for client inquiries and concerns, ensuring timely and effective communication.
  • Gain an in-depth understanding of each client's unique needs and goals.
  • Retail Marketing and Promotions Expertise :
  • Execute retail marketing and promotions in big box retailers for assigned clientele

  • Stay up-to-date with the latest trends and strategies in retail marketing and promotions.
  • Provide expert guidance to clients on developing effective marketing and promotional campaigns tailored to their specific needs.
  • Solution Development :
  • Collaborate with our internal teams to develop tailored marketing and promotional solutions that meet client objectives.

  • Present innovative ideas and strategies to clients, demonstrating a deep understanding of their business.
  • Campaign Management :
  • Oversee the execution of retail marketing and promotional campaigns, ensuring success and building relationships with key personnel at retail locations

  • Monitor campaign performance and make data-driven recommendations for improvements.
  • Reporting and Analysis :
  • Provide clients with regular reports and insights on the performance of their marketing and promotional activities.

  • Analyze data to identify areas of improvement and opportunities for growth.
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