What are the responsibilities and job description for the Customer Service Representative position at RSP?
Rocksteady is an outsourced marketing agency looking for a full-time Entry Level Customer Service Representative to join our Philadelphia office on a permanent basis.
You will work with our Marketing Associates and various product specialists, as well as mid-office and operations teams, to deliver a seamless and integrated experience to consumers across our client portfolio.
This role offers you the opportunity to work in a national firm that offers excellent career progression.
Essential Skills :
- Clear written and verbal communication skills
- 1 years of prior experience is preferred
- Strong relationship management skills
- Ability to adapt to a rapidly changing business and technology environment, and to utilize all available tools and resources to service clients as efficiently as possible
- Business acumen in the marketing and client relations field is preferred
- Must understand and comply with applicable regulations and standard operational procedures
- Must ensure that all transactions are executed properly and meet compliance guidelines
