Chief Claim Specialist (Property)

RSUI is searching for an experienced Chief Claim Specialist to join our Atlanta Property Claims team! The Chief Claim Specialist provides a high level of specialized technical claim handling expertise for our E&S commercial property line of business.

RSUI will consider higher, officer-level titles, depending on the candidate’s mix of skills and qualifications.

As RSUI is a highly team-oriented work environment with a specialized area of industry focus, in-person interaction and real-time, fast-paced collaboration are essential to our success. Building strong working relationships is a key component of RSUI’s culture, and doing so is accomplished, in part, through engaging in meaningful dialogue and making professional connections. Team meetings, employee events, and other work obligations also often require an in-person presence. This position will work RSUI’s hybrid work schedule, which requires three days weekly in the office.

What can you expect if you join our team? RSUI is proud to offer supportive leadership, development opportunities, fantastic benefits, and a collaborative, high-performance workplace culture.

RESPONSIBILITIES:

• Handles a designated segment of serious, complex, highly valued claims exposures reported to the claims unit.
• Works in concert with the Unit Leader to plan and execute investigation, settlement negotiations, or sustain an appropriate denial governed by company guidelines.
• Provides reporting on files to the Unit Leader and/or Sr. Management, as appropriate, recommending and/or confirming reserves, plan of action, and current evaluation as required.
• Effectively deal with professionals, management, underwriters, attorneys, corporate insureds, sophisticated producers, and highly placed representative of other insurance companies, and company underwriters and other co-workers.
• Exhibits integrity and trust.
• In area of specialization, handles policy interpretation, coverage issues, statutes and state regulations, litigation management, conducting and guiding investigations, adjustments, file documentation, case negotiation and settlement and strategies.
• Attend business related functions, such as team meetings, mediations, trials, company events, etc.
• Caseload includes complex coverage issues.
• May perform other related tasks as assigned, depending on business need.

QUALIFICATIONS:

• College degree or equivalent property claims experience.
• Minimum 10 years of property claims experience, with at least 5 years of experience in E&S commercial property claims.
• Adjuster’s licensed required.
• Excellent oral and written communication skills required (telephone, email and interpersonal).
• Excellent customer focus.
• Advanced technical experience in areas including but not limited to policy interpretation, coverage analysis and issue identification, statutes and state regulations, claims adjusting, file documentation, investigations, litigation management, negotiation, and settlement strategies.
• Working knowledge of Microsoft Office Products (Outlook, Word and Excel).

RSUI provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type on the basis of race, color, religion, gender, gender identity, sexual orientation, national origin, age, disability, marital status, amnesty, genetic characteristics or genetic information, pregnancy or childbirth, veteran status, and any other characteristic protected by applicable Federal, state, and local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.