What are the responsibilities and job description for the NOC Technician position at RTA US?
Job Details
Job Description
Job DescriptionCompany Description
Title: NOC Technician
Location: Phoenix AZ
Pay rate: $30.00 - $35.00 /hour DOE
Duration: 6 Months (Possibility of extension)
Required Skills:
- Assists in the technical support, problem resolution, planning, and managing of the converged data/voice network that includes wired and wireless technologies.
- Interacting with customers is the primary point of contact for the network operations team.
- Prioritize, triage, and assign tickets that have been routed to the network operations team for resolution.
- Monitors the network for unauthorized activities; maintains network security.
- Act as a primary interface with equipment vendors for resolving problems.
- Recognizes and identifies potential areas where existing policies and procedures require modification.
- Assists in development of new policies and procedures as necessary.
- Participates in procurement of RMA network equipment.
- Prepares and maintains technical documentation to guide network users and to assist with the ongoing operation, maintenance, and development of the network.
Desired Skills:
- Ability to communicate effectively with customers, management, staff and equipment vendors. Knowledge of secure network switching/routing and layer 1 cabling.
- Knowledge of research methods and techniques for networking solutions.
- Knowledge of principles of business system analysis, including the analysis of procedures, equipment and methods. Ability to quickly evaluate and resolve customer problems directly with customers.
- Ability to analyze, interpret and present research findings Ability to establish and maintain effective working relationships with co-workers, supervisors, vendors and users is crucial.
Experience Preferred
Experience in Network Infrastructure.
Education Required
Associate s degree in computer science, Information Technology
Education Preferred
Experience utilizing network management tools such as Solar Winds and Service Now
Additional Information
Must be willing to work overtime and rotating shifts as required.
Russell Tobin offers eligible employee s comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), a 401(k)-retirement savings, life & disability insurance, an employee assistance program, identity theft protection, legal support, auto and home insurance, pet insurance, and employee discounts with some preferred vendors.
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As a minority-owned business that delivers exceptional service to its clients and candidates by capitalizing on diverse recruiting, account management, and staffing backgrounds, Pride Health's expert team provides tailored and swift sourcing solutions to help connect healthcare talent with their dream jobs. Our personalized approach within the industry shines through as we continue cultivating honest and open relationships with our network of healthcare professionals, creating an unparalleled environment of trust and loyalty.
Equal Employment Opportunity Statement
As a certified minority-owned business, Pride Global and its affiliates - including Russell Tobin, Pride Health, and Pride Now - are committed to creating a diverse environment and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics.
Pride Global offers eligible employee s comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance, and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance, and employee discounts.
Equal Employment Opportunity Statement
As a certified minority-owned business, Pride Global and its affiliates - including Russell Tobin, Pride Health, and Pride Now - are committed to creating a diverse environment and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics.
Pride Global offers eligible employee s comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance, and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance, and employee discounts.
Company Description
As a minority-owned business that delivers exceptional service to its clients and candidates by capitalizing on diverse recruiting, account management, and staffing backgrounds, Pride Health's expert team provides tailored and swift sourcing solutions to help connect healthcare talent with their dream jobs. Our personalized approach within the industry shines through as we continue cultivating honest and open relationships with our network of healthcare professionals, creating an unparalleled environment of trust and loyalty.
Equal Employment Opportunity Statement
As a certified minority-owned business, Pride Global and its affiliates - including Russell Tobin, Pride Health, and Pride Now - are committed to creating a diverse environment and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics.
Pride Global offers eligible employee s comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance, and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance, and employee discounts.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
Salary : $30 - $35
