What are the responsibilities and job description for the Technical Support Tech I position at RTA US?
Job Description
Job Description
Position : Technical Support Technician
Duration : 6 months – Possible Extension
Location : New Carlisle, IN
Pay Range : $20-$25 / hr. on W2 (As per experience)
Job Description :
The client is looking for an Infrastructure Delivery Install Technician. Our Infrastructure team is responsible for the day-to-day installation of servers and network equipment, structured cabling, project work, and capacity management. This technician will also be involved with the installation of structured cabling, management of infrastructure inventory levels, and physical installation of network and server racks and / or devices. By applying to this position your application will be considered for all locations we hire for in Indiana. This includes, but is not limited to : IN (New Carlisle).
This position requires the successful candidate to report to a site location. You will work in a dynamic environment to drive the stability and sustainability of our next-generation networks and assist in the development of innovative ways to automate and scale our network. You will launch cutting-edge server technologies and solve diverse networking impairments. You will quickly and accurately assess a wide range of infrastructure issues, which requires a good understanding of computers, servers, switches, and various networking devices from both a hardware and software perspective and a demonstrated willingness to learn and apply new technology. To be successful in this role you should possess technical aptitude, written and oral communications skills, and the ability to deal effectively with people in a wide variety of situations. In addition, you must possess strong analytical skills with demonstrated problem-solving ability. You will be able to leverage your experience by exercising high levels of initiative, judgment, and diplomacy.
Key job responsibilities :
- Partner with cable vendors to install, inspect, and troubleshoot cabling Installation and maintenance of copper and Fiber cable infrastructure Install, test and troubleshoot Fiber optic and copper cabling, including patch panels and patch cords
- Ensure that the Data Center and vendor installations comply with all installation practices
- Report current status via ticketing system, status reports, email, and slack
- Manage work and priorities through a ticketing system and workflows to complete customer requests and projects
- Maintain accurate records and document problems and processes to successfully draft and execute changes within data centers
- Exhibit quality workmanship on all work and maintain site cleanliness
- Work with a partner to move integrated enterprise equipment from loading docks into planned positions
- Manage, check, and coordinate all materials to be delivered to the site daily
- Carry a cell phone for communication, information, and emergencies
- Up to 50% travel within geographical work area may be required – within the state (across the highway).
- Will need to have transportation to go from site to site as needed.
Qualifications :
Top 3 must-have hard skills :
Benefits Info :
Russell Tobin, offers eligible employee’s comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance, and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance and employee discounts with preferred vendors.
LI-RK2
Company Description
As a minority-owned business that delivers exceptional service to its clients and candidates by capitalizing on diverse recruiting, account management, and staffing backgrounds, Pride Health's expert team provides tailored and swift sourcing solutions to help connect healthcare talent with their dream jobs. Our personalized approach within the industry shines through as we continue cultivating honest and open relationships with our network of healthcare professionals, creating an unparalleled environment of trust and loyalty.
Equal Employment Opportunity Statement
As a certified minority-owned business, Pride Global and its affiliates - including Russell Tobin, Pride Health, and Pride Now - are committed to creating a diverse environment and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics.
Pride Global offers eligible employee’s comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance, and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance, and employee discounts.
Company Description
As a minority-owned business that delivers exceptional service to its clients and candidates by capitalizing on diverse recruiting, account management, and staffing backgrounds, Pride Health's expert team provides tailored and swift sourcing solutions to help connect healthcare talent with their dream jobs. Our personalized approach within the industry shines through as we continue cultivating honest and open relationships with our network of healthcare professionals, creating an unparalleled environment of trust and loyalty. Equal Employment Opportunity Statement As a certified minority-owned business, Pride Global and its affiliates - including Russell Tobin, Pride Health, and Pride Now - are committed to creating a diverse environment and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. Pride Global offers eligible employee’s comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance, and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance, and employee discounts.
Salary : $20 - $25
