What are the responsibilities and job description for the Technical Support Tech I position at RTA US?
Job Description
Job Description
Job Title : Tech Support
Location : Onsite (New Albany, OH)
Duration : 3 months (possible extension)
Pay rate : $20-$23 / hr. W2
Summary :
Provides support to end users on a variety of issues. Identifies, researches, and resolves technical problems. Responds to telephone calls, email and personnel requests for technical support. Documents, tracks and monitors the problem to ensure a timely resolution. May require an associate's degree in a related area and 0-3 years of experience in the field or in a related area. Has knowledge of commonly-used concepts, practices, and procedures within a particular field. Relies on instructions and pre-established guidelines to perform the functions of the job. Works under immediate supervision. Primary job functions do not typically require exercising independent judgment. Typically reports to a supervisor or manager.
REQUIRED SKILLS :
- Cables, wiring, troubleshooting
Benefits Info :
Russell Tobin offers eligible employee’s comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), a 401(k)-retirement savings, life & disability insurance, an employee assistance program, identity theft protection, legal support, auto and home insurance, pet insurance, and employee discounts with some preferred vendors.
LI-GC1 #CB
Salary : $20 - $23
