ONSITE ASSOCIATION MANAGER

Exciting Opportunity for Experienced On-Site Community Association Manager!

Here at CMA, we are seeking a talented Community Association Manager to join our team and lead a thriving community to new heights!

As the On-site Community Association Manager, you will be responsible for overseeing the day-to-day operations of the Association, ensuring the highest level of service and satisfaction for our residents. Your expertise in community management, strong leadership skills, and exceptional communication abilities will be instrumental in fostering a positive community environment and driving operational excellence.

Key Responsibilities:

- Managing all aspects of the Association, including budgeting, financial management, vendor relations, and compliance with governing documents

- Consistently educate homeowners regarding the Association and homeowners’ responsibilities to the Association

- Providing exceptional customer service to residents and addressing their inquiries and concerns in a timely and professional manner

- Collaborating with the board of directors to develop and implement strategic initiatives that enhance the community's overall quality of life

- Supervising community maintenance and improvement projects to uphold property values and enhance resident experience

- Ensuring compliance with local, state, and federal regulations governing homeowners' associations

- Directly supervise CMA on-site employees in accordance with CMA and the Association’s policies and applicable laws. Responsibilities include:

• Interview, hire, and provide training and development opportunities for on-site staff.
• Plan, assign, and direct work to achieve the association’s strategic initiatives per the Board of Directors.
• Monitor on-site staff and provide coaching support and direction. Address complaints and resolve problems in accordance with CMA’s mission statement and values.
• Perform quarterly reviews, annual performance, and salary evaluations.
• Provide ongoing education opportunities to staff as it pertains to the HOA industry.

Qualifications:

- Two to Three years of HOA management industry experience and/or training

- CMCA certification is preferred

- Strong understanding of HOA governance, financial management, and community relations

- Excellent organizational and multitasking abilities with a keen attention to detail

- Proven leadership skills with the ability to motivate and inspire a team

- Exceptional communication and interpersonal skills

-Bachelor's degree (B.A.) from four-year college or university; or four years related experience and/or training; or equivalent combination of education and experience

What we offer

CMA strives to provide competitive compensation and a benefits program that truly invests in our team! We provide on-the-job training, competitive pay, and a full benefits package including Medical, Dental, Vision and Life insurance, as well as 401K, education reimbursement, vacation, sick days and more!

We are Community

Privately owned and founded in 1983, CMA remains true to the values that have set it apart for decades. We strive to set the bar in our industry, serving our external clients (as well as internal team members) with respect, integrity, and urgency. Together, we promote charity, health and wellness, and a lighthearted spirit on the job. We are looking for like-minded professionals to join us.

Ready to make a change?

If you are ready to take your community management career to the next level, we want to hear from you! Apply now and become an integral part of our dedicated team!