Program Operations Associate, Act to End Neglected Tropical Diseases | East (Contracting Opportunity)

RTI International (RTI) is both a global research institute and a leading international development organization. We combine these powerful capabilities with those of our partners to co-create smart, shared solutions for a more prosperous, equitable, and resilient world. Based in North Carolina, USA, RTI is one of the top implementing partners of projects funded through the U.S. Agency for International Development (USAID). A commitment to making meaningful change energizes our 6,000 staff who deliver results across eight international development sectors and in more than 80 countries.  

The Global Health Division (GHD), within the International Development Group (IDG), works in Malaria and Neglected Tropical Diseases (NTDs); Global Health Security and Public Health Preparedness; Health Systems Strengthening - including Health Governance, Health Finance, Human Resources for Health, Capacity Building, and Health Policy and Advocacy; and Integrated Care - including Reproductive, Maternal, and Child Health and Family Planning. We address a range of public health problems to reduce disparities, lower disease burdens, and build locally owned sustainable health programs.  

The GHD is seeking a Program Operations Associate to serve under USAID’s Act to End NTDs | East Program as the Program Director’s right hand and assisting program leadership by providing detail-oriented and timely administrative support to operations including meetings, workshop coordination and logistics, travel, procurement, and oversight for vendors and suppliers.  

This will be a 3-month contract position with the possibility of employment extension and will be based in RTI’s Washington, DC office. The position may be expected to travel (domestic or internationally) up to 10% of the time and will report to the Operations Lead. Candidates must be authorized to work in the United States without sponsorship. 

The employment contract is administered by HR Directions, Powered by Array, RTI’s supplemental staffing partner. 

Project Administrative Support 

• Provide responsive professional administrative support to the Program Director and program portfolio, with excellent attention to detail and a high level of autonomy. Anticipate and proactively address the Director’s and program’s administrative needs. 
• Contribute to the preparation of Act | East deliverables and work products, including fixed amount awards, DEC upload compliance, etc.  
• Manage and maintain program listservs, site permissions, home office asset tracking, etc. 
• Review, negotiate, and process vendor and consultant contracts. Serve as the RTI point-of-contact for certain program consultants, suppliers, and vendors. Support prompt invoice review and payment. 
• Directly support Program Director and consultants’ domestic and international travel arrangements and expense reporting. Support capacity strengthening of program staff’s compliant travel and expense reporting. 
• Maintain program’s international travel tracker and maintain client approval records. 
• Provide other administrative duties as required.  

Meeting Management 

• Lead logistics planning and implementation for large domestic and international meetings/workshops/webinars with high level global participants, in compliance with client and RTI requirements. This includes tracking travel and visa logistics, managing internal and participant communications, and procuring venue, catering, and IT/AV. 
• Provide full range of administrative and operational support to high profile meetings, workshops, and webinars. 

Education and Experience 

• Bachelor’s degree in relevant social science discipline with 1 year of relevant work experience in program support, administration, event management and other related activities.  

Knowledge, Skills, and Abilities 

• Must have strong organizational skills and be detail and deadline oriented. 
• Must be a self-starter, proactive, and work nimbly to meet changing deadlines and demands with a high level of professionalism. 
• Must have excellent interpersonal and communication (both written and verbal) skills. 
• Must be able to work effectively with staff at all levels and across different cultures. 
• Must have strong Microsoft Office Suite skills. Experience with SharePoint and conferencing systems preferred. 

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For San Francisco, CA USA Job Postings Only: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Further information is available here.

The anticipated pay range for this role is listed below. Our pay ranges represent national averages and may vary by location as a geographic differential may be applied to some locations within the United States.

RTI considers multiple factors when making an offer including, for example: established salary range, internal budget, business needs, and education and years of work experience possessed by the applicant. Further, salary is merely one element to our offer.

At RTI, we demonstrate our commitment to rewarding individual and team achievement through a total rewards package. This package includes (among other things) a competitive base salary, a generous paid time off policy, merit based annual increases, bonus opportunities and a robust recognition program. Other benefits include a competitive range of insurance plans (including health, dental, life, and short-term and long-term disability), access to a retirement savings program such as a 401(k) plan, paid parental leave for all parents, financial assistance with adoption expenses or infertility treatments, financial reimbursement for education and developmental opportunities, an employee assistance program, and numerous other offerings to support a healthy work-life balance.

Salary : $25 - $30