What are the responsibilities and job description for the Account Onboarding Specialist position at RTI Surgical Inc?
We are looking for an experienced Account Onboarding Specialist to join our team at RTI Surgical Inc. As a key member of our Commercial Program Management team, you will be responsible for ensuring a smooth transition for internal stakeholders and customers during the onboarding process.
Job Summary:
The Account Onboarding Specialist will be responsible for developing and implementing a comprehensive onboarding plan to ensure successful integration of new accounts. This role requires strong commercial experience, leadership skills, and a proven track record of driving innovation and excellence in account management.
Key Responsibilities:
- Develop and implement a comprehensive onboarding plan to ensure successful integration of new accounts.
- Collaborate closely with sales representatives, RSMs, Area Directors, Corporate Account Directors, hospitals, Compliance, Sales Ops, Customer Service, and Legal Departments to ensure a cohesive approach.
- Provide excellent customer service and support throughout the onboarding process.
The ideal candidate will possess a strong background in commercial operations, account management, customer contracting, customer pricing (specific to med tech), and/or sales operations.
