What are the responsibilities and job description for the Fleet Services Associate position at Ruan Transportation Management Systems?
Process and prepare work orders, purchase orders, and invoice vouchers with a high level of accuracy for assigned shops. Work with Service Managers and vendors to resolve discrepancies to ensure invoices are resolved and processed in a timely manner.
Responsibilites: Carrying out the Company's organizational values and operating in accordance with applicable laws, regulations, and Company policies are required functions. Essential and other important responsibilities and duties may include, but are not limited to, the following:
- Provide administrative support to Ruan maintenance shop(s), including, but not limited to, creating and processing work orders, ordering and receiving parts, and processing invoice vouchers.
- Ensure effective and thorogh communications with Technicians, Service Managers, Fleet Services Supervisors for issue escalation and resolution.
- Provide customer service support for Technicians, Service Managers, and Regional Maintenance Managers.
- Obtain missing documentation from outside vendors or vendor websites to ensure accurate invoice processing.
- Ensure effective and thorough communication with Technicians, Service Managers, Fleet Services Supervisors for issue escalation and resolution.
- Perform other job-related duties and special projects as required.
This is an onsite position working in Des Moines, Iowa.
Schedule: Monday - Friday
Hours: 8:00AM - 5:00PM
Job Requirements/Minimum Qualifications:
Education: High School Diploma/GED or equivalent work experience
Experience: 1 -2 years
Type of Experience: Clerical, Transportation, Payroll, or related experience
Required Knowledge, Skills, and Abilities:
- Must be able to commit to Ruan's value statement by acting with integrity in everything we do.
- Must be able to meet behavioral expectations and perform in alignment with our guiding principles: people first, safety focus, enduring partnerships, exceptional performance, and continuous improvement.
- Must have strong computer skills including MS Office Suite (Word, Excel, PowerPoint, Access) and ability to learn various software systems. Demonstrated ability to effectively organize and prioritize workload in a multi-task environment. Must have the ability to accurately enter and audit data. Must have strong verbal and written communication and the ability to effectively communicate with diverse groups of people. Needs to be self-motivated and be able to work with minimal supervision. Needs to be flexible in work assignments, responsibilities, software programs, and hours and open to change. Duties may vary based upon individual operation or work location.
Physical Demands of the Job: Operate office equipment; including telephone, fax machine, personal computer, have reasonable accuracy and keyboarding speed; bend, twist, pull, push, and lift up to 25 pounds to accomplish duties of the position; work in excess of 8 hours per day, 40 hours per week, as required to perform essential functions.
Environmental Demands of the Job: Typical office environment
Reporting Relationships:
Reports to: Fleet Services Administrative Supervisor
Direct Reports: None
Benefits:
Ruan provides benefits which include: Medical, Dental, Vision, Disability, Life, as well as 401k and Paid Time Off.
