What are the responsibilities and job description for the Impact Coach - Richmond position at Rubicon Programs?
Impact Coach
We are seeking an Impact Coach who, in addition to the competencies detailed below, is innovative, takes initiative, and possesses a tolerance for ambiguity.
ESSENTIAL RESPONSIBILITIES:
- Case management: Includes fostering participant engagement and motivation, conducting assessments to identify service needs in the areas of behavioral health and housing, de-escalating behavioral health crises as needed, individualized service plan development and continuous updating, tracking and documenting participant progress against the plan, developing new relationships with outside resources to meet participant needs, and eliciting participant feedback regularly regarding service needs and satisfaction.
- Service coordination and leadership: Includes organizing and facilitating case conferences or other appropriate communication among all team members regarding participant progress and service needs, transmitting information from and about participant to other team members accurately and in a timely manner, and ensuring participants access needed services from Rubicon’s financial, legal, career and wellness teams and with community partners and coordinating multi-disciplinary services overall.
- Monitor Contractual Goals: support achievement of the programs outcome goals, productivity targets, and all other performance metrics; support reporting; progress against program goals & objectives
* To perform successfully, an individual must be able to perform each essential duty satisfactorily. The responsibilities listed are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform these duties.
COMPETENCIES
- Experience and expertise in the multiple, complex obstacles to prosperity for people in poverty; solid understanding of social, institutional and systemic causes of poverty; strong knowledge of local service provider networks desired.
- Behavioral health proficiencies: Adept at identifying, communicating and documenting symptoms and functional limitations, including their severity, of conditions common to people who have experienced the trauma and stress of living in poverty (for example depression, anxiety, PTSD, addiction and others).
- Relationship building; interpersonal flexibility; valuing diversity; visioning; attention to detail; thoroughness; open mindedness, growth mindset.
- Skillful teamwork and leadership; solid organizational abilities; excellent oral and written communication and facilitation skills.
- For candidates who do not possess Rubicon’s core competencies of Coaching, Motivational Interviewing, and Trauma Informed Care, training will be provided.
This position requires occasional travel to appointments and other Rubicon meetings; if the employee opts to meet these travel requirements by driving, proof of a valid and current driver license, current auto insurance, and an acceptable Motor Vehicle Report are required.
COMPENSATION AND BENEFITS
- $25 - $28/hour
- Medical, Dental and Vision health plans. Kaiser and Sutter Health options.
- 3 weeks paid vacation and paid sick leave, 13 paid holidays.
- 4 days paid restorative holiday between Christmas and New Years.
- Employer sponsored and matched retirement plan.
About Rubicon
An $18M non-profit Rubicon, provides direct services at eight locations in Alameda and Contra Costa counties and operates a growing commercial landscape social enterprise program that is a leader in sustainable practices. Rubicon transforms East Bay communities by equipping people to break the cycle of poverty. Recognized as a national leader in workforce development, Rubicon provides individualized one-on-one career advising, job search support, financial education, wellness and legal services, to very low-income people who face significant barriers to achieving economic mobility.
Rubicon is a 2022 Great Place to Work, on a journey towards becoming a high-road employer and an anti-racist organization. We are committed to systems change and advocacy through efforts like expanding and deepening Employee Resource Groups; the launch of an internal Racial Justice Task Force; and implementation of talent and culture supports that acknowledge and facilitate healing from the direct and indirect effects of racial trauma.
Rubicon actively recruits staff members with a diversity of culture, thought, and lived experiences who are not only highly skilled, but who consistently demonstrate a commitment to our vision of an East Bay without poverty and are passionate about this work.
Rubicon is proud to be an Equal Employment Opportunity/Affirmative Action Employer and values diversity of culture, thought, and lived experiences. We seek talented, qualified individuals regardless of race, color, religion, sex, pregnancy, marital status, age, national origin or ancestry, citizenship, conviction history, uniform service membership/veteran status, physical or mental disability, protected medical conditions, genetic characteristics, sexual orientation, gender identity, gender expression regardless of physical gender, or any other consideration made unlawful by federal, state, or local laws.
Rubicon uses E-Verify to validate the eligibility of our new employees to work legally in the United States.
Salary : $25 - $28