What are the responsibilities and job description for the Professional Services Consultant position at Rubrik?
As a Professional Services Principal Consultant, you will use your knowledge and experience to help drive Rubrik’s product adoption with key customers. You must possess a unique blend of technical and customer facing skills to help discover, plan, and execute project requirements to drive customer success.
Expertise in Change Management and Transformation - utilizing the full complement of People, Process and Technology - is critical to crafting a series of services work streams and work packages aligned to the customer’s long-term strategy. The Principal Consultant will lead proposal workshops, level of effort conversations with Enterprise Customers, and be the primary technical stakeholder for enterprise customer projects.
Responsibilities :
Participate in the pre-sales process to understand customer business, technical objectives and product requirements
Understand, monitor, and report project KPIs to internal and external stakeholders
Work with and schedule other technical resources required for project success – Work with Specialists, Field Consultants, and support entities.
Effectively communicate solutions architecture to the customer, third parties and the project teams
Work directly with customers to drive adoption of Rubrik solutions and integrated services
Design and develop innovative solutions to customer requirements using Rubrik Professional Services
Assist in the development of standard reusable Rubrik consulting service offerings, including definition of tasks, deliverables, and standard estimates
Document and run internal enablement workshops for best practices in deploying, configuring, automating, and managing Rubrik solutions
Deliver on-site and remote workshops
Drive client and internal resources and activities to ensure deliverables within scope and on-time
Develop / improve workflow for more efficient delivery and reduce overall customer time to value
Work closely with Product Management and Engineering to drive customer satisfaction as well as product supportability improvements
Ability to travel up to 10% of the time
Requirements :
Overall 10 years of experience
2 years of Rubrik experience
Minimum 5 years of experience as a hands on technical architect in an enterprise customer or consulting / professional services environment, including time supporting sales and managing technical staff and implementations
Strong network and storage conceptual and industry knowledge
Understanding customer Security and Cloud challenges
Strong scripting skills, knowledge in automation / orchestration platforms
Knowledge about Private / Hybrid cloud, AWS, Azure preferred
Ability to translate complex technical requirements into project management tasks
Strong presentation skills
Strong cross-functional collaboration / communication skills
Pursuant to Colorado regulations, if this job is performed in Colorado, the minimum annual salary is $155,000 plus bonus potential, equity and benefits.
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Join Us in Securing the World's Data
Rubrik (NYSE : RBRK) is on a mission to secure the world’s data. With Zero Trust Data Security™, we help organizations achieve business resilience against cyberattacks, malicious insiders, and operational disruptions. Rubrik Security Cloud, powered by machine learning, secures data across enterprise, cloud, and SaaS applications. We help organizations uphold data integrity, deliver data availability that withstands adverse conditions, continuously monitor data risks and threats, and restore businesses with their data when infrastructure is attacked.
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Diversity, Equity & Inclusion @ Rubrik
At Rubrik we are committed to building and sustaining a culture where people of all backgrounds are valued, know they belong, and believe they can succeed here.
Rubrik's goal is to hire and promote the best person for the job, no matter their background. In doing so, Rubrik is committed to correcting systemic processes and cultural norms that have prevented equal representation. This means we review our current efforts with the intent to offer fair hiring, promotion, and compensation opportunities to people from historically underrepresented communities, and strive to create a company culture where all employees feel they can bring their authentic selves to work and be successful.
Our DEI strategy focuses on three core areas of our business and culture :
Our Company : Build a diverse company that provides equitable access to growth and success for all employees globally.
Our Culture : Create an inclusive environment where authenticity thrives and people of all backgrounds feel like they belong.
Our Communities : Expand our commitment to diversity, equity, & inclusion within and beyond our company walls to invest in future generations of underrepresented talent and bring innovation to our clients.
Equal Opportunity Employer / Veterans / Disabled
Rubrik is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
Rubrik provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Rubrik complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please contact us at hr@rubrik.com if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.
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Salary : $155,000
