What are the responsibilities and job description for the Front Desk Associate/Receptionist position at RUBS MASSAGE STUDIO?
Rubs Massage Studio is known for creating Epic Experiences for our clients by delivering Customized services that leaves our clients feeling Happy and Renewed. We have done this for over 35 years right here in Tucson!
Our front desk staff has a sense of purpose that makes a difference in every clients’ day, in every visit, while inspiring others to do the same.
Our Essential Functions (duties/responsibilities) for our front desk staff:
- Ensuring the delivery of Epic Services to our clients. Every time, every visit
- Assist in attaining store sales goals by meeting set personal goals
- Adhere to performance expectations with great regard to customer service and company’s policies and culture.
- Make sure that appearance of center is clean and sanitary.
- Assist in managing appointment schedule effectively.
- Report and/or Resolve customer complaints and staff issues in a timely and respectful manner.
- Manage and oversee cash and payment systems in accordance with company procedures
Additional Requirements:
-Must have reliable transportation
-Salon software knowledge a plus
-This position is Full Time
-Availability must include evenings and weekends (Saturday & Sunday).
Potential schedule....
Monday: OFF
Tuesday: OFF
Wednesday: 11:30 -8pm
Thursday: 12 noon - 8pm
Friday: 12 noon - 8pm
Saturday: 11am - 7pm
Sunday: 9:30am - 5pm
Job Type: Full-time
Pay: $14.00 - $15.00 per hour
Benefits:
- Health insurance
- Paid time off
Schedule:
- 8 hour shift
- Weekend availability
Supplemental Pay:
- Commission pay
COVID-19 considerations:
Cleaning protocols in place.
Ability to commute/relocate:
- Tucson, AZ 85747: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Customer service: 2 years (Required)
Work Location: One location