What are the responsibilities and job description for the 2025 Season Front Desk/Reservation Clerk position at RUBYS INN INC?
Job Details
Ruby's Inn is seeking Front Desk/Reception Agents to provide exceptional guest service.
Description:
We are looking for friendly and welcoming individuals to join our team at Ruby's Inn, a Best Western property located in Bryce Canyon City, Utah. As a Front Desk/Reception Agent, you will be the first point of contact for our guests, providing information and assistance with their stay.
A Day in the Life:
You will interact with guests regarding every facet of their stay, including check-ins, check-outs, and providing insider information on local happenings and excursions. Your top priority will be accommodating the guests' needs, anticipating their requirements, and ensuring seamless transitions throughout their journey.
Responsibilities:
Requirements:
About Us:
Ruby's Inn is a family-owned and operated business that has been serving the Bryce Canyon area for over 90 years. We offer a range of amenities, including an RV Park/Campground, restaurant, and gift shop. Our employees enjoy generous discounts on retail/groceries, activities, lodging, restaurants, and more. Multiple housing options and trailer spaces are available at discounted rates, along with free high-speed internet. With competitive wages and breathtaking beauty surrounding us, living and working within these gorgeous surroundings is a dream come true.
Ruby's Inn is seeking Front Desk/Reception Agents to provide exceptional guest service.
Description:
We are looking for friendly and welcoming individuals to join our team at Ruby's Inn, a Best Western property located in Bryce Canyon City, Utah. As a Front Desk/Reception Agent, you will be the first point of contact for our guests, providing information and assistance with their stay.
A Day in the Life:
You will interact with guests regarding every facet of their stay, including check-ins, check-outs, and providing insider information on local happenings and excursions. Your top priority will be accommodating the guests' needs, anticipating their requirements, and ensuring seamless transitions throughout their journey.
Responsibilities:
- Greet and assist guests upon arrival and departure.
- Provide accurate and timely information about hotel services, amenities, and local attractions.
- Process room reservations, payments, and other transactions efficiently and accurately.
- Maintain confidentiality and handle sensitive guest information with discretion.
- Work collaboratively with colleagues to ensure excellent guest service and a positive work environment.
Requirements:
- A flexible schedule to accommodate varying shifts and periods of high volume.
- A respect for guest confidentiality and ability to maintain a professional demeanor at all times.
- A positive team-player attitude, with a willingness to strive for excellence and exceed guest expectations.
- Basic computer skills and proficiency in software applications relevant to the role.
- Exceptional communication skills, with the ability to articulate complex information clearly and concisely.
About Us:
Ruby's Inn is a family-owned and operated business that has been serving the Bryce Canyon area for over 90 years. We offer a range of amenities, including an RV Park/Campground, restaurant, and gift shop. Our employees enjoy generous discounts on retail/groceries, activities, lodging, restaurants, and more. Multiple housing options and trailer spaces are available at discounted rates, along with free high-speed internet. With competitive wages and breathtaking beauty surrounding us, living and working within these gorgeous surroundings is a dream come true.
