What are the responsibilities and job description for the RECEPTIONIST/DATA ENTRY CLERK position at Rue & Ziffra?
Description:
Receptionist/data entry clerk needed for very busy, growing law firm. Strong customer service and organizational skills a must. Experience preferred. Bilingual English/Spanish a plus. Health, dental, matching 401k, and paid time off. Employer is a drug free workplace and an equal opportunity employer.
Requirements:
Job duties (including, but not limited to)
- Answer telephone calls in a timely, professional, welcoming manner and direct calls to the appropriate department/person
- Page employees for calls and visitors
- Take accurate telephone messages to Include name of caller, facility they are calling from (if not a client), and secure an accurate call-back number.
- Receive visitors to the firm in a professional, welcoming manner and notify the appropriate employee(s) of their arrival
- Complete the entry of new client data in the firm’s case management system.
- Initiate and send professional emails and form letters to new clients
- Assist the Admin department with support as needed
- Assist other support staff with various secretarial/administrative tasks
- Ensure that the lobbies of both buildings are kept in a neat and tidy manner and snacks/drinks are stocked
- Handle special requests from guests
- Monitor conference room calendar for usage and available space
- Check and forward incoming electronic faxes and send to appropriate party
Qualifications
- Excellent communication skills
- Ability to provide superior customer experience
- Computer and Microsoft 365 literacy
- Ability to learn new software quickly
- Ability to work in a team environment
- Excellent secretarial and organizational skills
- Ability to juggle multiple activities and work under pressure
- Attention to detail
- Client Confidentiality
- Dependability
- Ability to use personal cell phone for two-factor authentication as needed
