What are the responsibilities and job description for the Front Desk Receptionist position at Ruff n Fluff Pet Grooming?
Front Desk Receptionist – Ruff n Fluff Pet Grooming LLC
Ruff n Fluff Pet Grooming LLC is a family-owned business dedicated to providing a healthy, positive, and stress-free grooming experience for pets. We take pride in delivering compassionate pet care and setting a standard of excellence in the pet grooming industry. Our team fosters a fun, creative, and respectful environment where employees love what they do.
We are currently seeking a dedicated, experienced, and passionate Front Desk Receptionist to join our team! If you have strong customer service skills, administrative expertise, and a love for animals, we’d love to hear from you.
The Ideal Candidate:
- Excellent customer service skills – warm, friendly, and professional in all interactions.
- Strong administrative skills – computer savvy, organized, and detail-oriented.
- Effective communication – clear verbal and written communication skills.
- Ability to multitask – handle multiple responsibilities in a fast-paced environment.
- Basic dog and cat handling skills – comfortable assisting with pet care as needed.
- Social media management experience is a plus!
Key Responsibilities:
- Greet pet parents warmly and provide excellent service.
- Check pets in and out for grooming and self-wash services.
- Answer phone calls, respond to messages, and schedule appointments via phone, text, and our grooming software.
- Ensure all client and pet information is up to date, including signed forms, waivers, and vaccination records.
- Process payments through our POS system, handle cash transactions, and maintain accurate invoices and revenue reports.
- Conduct closing procedures, including balancing the cash drawer and finalizing daily reports.
- Maintain a clean and welcoming lobby at all times.
- Keep the Self-Wash area stocked, sanitized, and ready for the next customer.
- Assist groomers and bathers with pet handling and comfort when needed.
Skills & Qualifications:
- Reliable, punctual, and hardworking.
- Follows established protocols and procedures.
- Professional in appearance and demeanor.
- Comfortable handling dogs of all ages and breeds.
- Physical capability to lift up to pets 50 lbs. and perform activities such as stooping, bending, kneeling, squatting, and standing throughout the workday.
- Proficient in computer systems and scheduling software.
If you’re passionate about pet care and thrive in a customer-focused role, we’d love for you to join our team!
Apply Today!
Job Types: Full-time, Part-time
Pay: $18.00 - $20.00 per hour
Expected hours: 20 – 30 per week
Schedule:
- 8 hour shift
Ability to Commute:
- Auburn, WA 98002 (Required)
Ability to Relocate:
- Auburn, WA 98002: Relocate before starting work (Required)
Work Location: In person
Salary : $18 - $20
