What are the responsibilities and job description for the Salon Receptionist position at Ruiz Salon?
We are looking for a Salon Receptionist, aka, Client Experience Specialist to act as the first point of contact for customers who visit our salon or contact us to learn about our services.
Responsibilities
- Warmly greet clients, provide salon tours
- Answer client questions about services via phone, text or in person
- Book and confirm appointments in person, via phone and text
- Process transactions (cash and credit cards)
- Offer beverages and visit with clients who are in the waiting area
- Provide Aveda Hand Treatments to salon guests
- Welcome walk-ins, answer questions about products and services and schedule appointments based on availability
- Inform clients about new products, services and discounts
- Cross-sell services and products when appropriate
- Update client records with contact and billing details, appointments and services offered
- Maintain a tidy reception area
Skills
- Proven work experience as a Front Desk Representative or similar role
- Strong retail sales experience
- Hands-on experience with Point of Sale systems
- Familiarity with processing transactions
- Excellent communication abilities (verbal, phone, text and email) with a customer service attitude
- Solid organization and record-keeping skills
- An ability to remain calm under stressful circumstances
- High School diploma or equivalent
Approximately 34 to 38 hours per week, Tuesday through Saturday. Position is scheduled 5-days per week. Must have the availability to work as early as 6:00 am and as late as 9:00 pm.
Ruiz Salon celebrates and supports difference. We are proud to be an equal opportunity workplace.
Job Type: Full-time
Pay: $15.00 per hour
Expected hours: 34 – 38 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Shift:
- Day shift
- Night shift
Experience:
- Retail Sales: 1 year (Required)
Ability to Relocate:
- Austin, TX 78701: Relocate before starting work (Required)
Work Location: In person
Salary : $15