Operations Coordinator

Overview
Rumpke is a family-owned and operated company that ranks as one of the largest firms in the waste and recycling industry. Our mission is simple: to deliver exceptional waste and recycling solutions to our customers and communities through a commitment to safety, service, the environment, and the growth of our people.

Responsibilities
As an Operations Clerk, you will be responsible for accurately and timely entering data into databases used by other operations personnel. This position communicates with other departments and operations personnel to ensure that daily changes in service information are applied and entered correctly.

Key Responsibilities:

• Route accounts using routing software.
• Enter and edit daily driver DVIR logs.
• Help with the daily driver check-in process.
• Monitor, correct, and edit route sheet information as needed.
• Provide support for the Customer Service Center; troubleshoot missed customers and attempt resolution by communicating with Drivers and/or Route Managers.
• Act as liaison between sales, operations, and customer service to help resolve routing and service issues.
• Assist supervisors and managers with various administrative projects.
• Assist in dispatch as needed, and during part of the shift. Cover for dispatch during times of absence or leave. Position must meet same requirements as and perform duties of Dispatcher.
• Process invoices and create and track purchase orders.
• Serve as back up to scale house and service scale tickets for customers as needed.
• Run & complete reports as required.
• Order supplies as needed for business.