Front Desk Administrative Assistant

Description

Job Title: Front Desk Administrative Assistant

FLSA Status: NOT-EXEMPT

Salary: $17 - $23 hourly D.O.E. Benefits

Location: Phoenix AZ 

About Us:

Runbeck Election Services, Inc. has been an active participant in the growth and modernization of the electoral process over the last 50 years. From supporting a few Arizona counties to now offering tailored electoral services for over 100 counties, our trailblazing mindset has enabled us to comprehensively support democracy across the United States.

Our 163,000 sq. ft. Phoenix, Arizona-based hub is the epicenter of our company’s expertise and innovation — where our dedicated team ensures every aspect of our technology and services is perfected. While our headquarters are based in Arizona, our team is strategically spread out across the country to actively support our election partners.

Summary: 

The Front Desk Administrative Assistant is responsible for managing front desk operations, providing administrative support, and ensuring smooth daily office functions.

Responsibilities:

• Answers and transfers phone calls, screening when necessary
• Retrieves messages from voicemail and forwards them to appropriate personnel
• Welcomes and directs visitors and clients, providing a hospitable environment
• Works with Security to ensure all visitors are accounted for and expected
• Receives, organizes, and delivers all mail and front desk deliveries
• Respond to and resolve administrative inquiries and questions
• Coordinates food deliveries and set-up for office meetings
• Serves as an administrative back-up for the Executive Assistants
• Maintains office supplies and stock/coordination of coffee areas and breakrooms
• Maintains the office and breakroom plants
• Maintains and tracks Travel Reduction Program

General Administrative Responsibilities (include but are not limited to):

• Schedules and organizes appointments; takes minutes during meetings
• May assist with preparation of departmental reports
• Prepares business correspondence, such as spreadsheets, memos, and slide decks typically using Microsoft Office (Word, Excel, PowerPoint, Outlook)
• Proofreads  and types documents and correspondence produced by different departments
• Retrieves information as requested from records, email, minutes, and other related documents; prepares written summaries of data when needed
• Maintains expense reports for multiple departments
• Assists the Administrative Department through cross-training and serving as an administrative back up in other departments
• Performs other related duties as assigned
• Follows all company policies and procedures
• Completes and demonstrates a full understanding of ongoing training concepts and applications
• In addition to the essential functions and responsibilities listed above, all positions are also responsible for: 

o Emulating Runbeck values in daily interactions with internal and external customers

o Meeting company standards pertaining to quantity and quality of work performed on an ongoing basis, performing all work-related tasks in a manner that is in compliance with all company policies and procedures

o Adhering to company policies, procedures, and directives regarding standards of workplace behavior in completing job duties and assignments while maintaining regular and timely attendance

Requirements

• High School Diploma or equivalent
• Excellent attention to detail, organizational skills, and deadline-oriented
• Excellent interpersonal and customer service skills
• Excellent written/verbal communication skills
• Demonstrates computer skills and aptitude; Microsoft Office preferred
• Basic understanding of clerical procedures and systems such as recordkeeping and      filing
• Ability to work independently
• Ability to maintain confidential information
• Effective prioritization and time  management abilities
• Ability to track and report on opportunities for improvement and success
• Listening effectively when others are speaking
• Credible, responsive team-player
• Ability to perform and retain various skill-related tasks, training, and operations

Critical Competencies:

• Customer Service Excellence • Accountability
• Passion for Results • Integrity
• Computer Savvy • Detail Oriented
• Safety Minded • Adaptability/Flexibility
• Self-Driven • Confidentiality
• Emotional Intelligence

Key Requirements:

• Reliable and dependable with a strong work ethic
• Ability to collaborate and communicate well with team members
• Strong organizational skills
• Professionalism
• Problem-solving and critical-thinking skills
• Excellent customer service skills
• Experience using Microsoft products; Outlook, Excel, Word, and PowerPoint

Benefits:

We are proud to offer a robust benefits package for our rockstar team of election heroes:

• Unlimited PTO
• On-site gym and private showers
• Free coffee
• Hybrid scheduling opportunities
• Major Medical Insurance
• Dental Insurance
• Vision Insurance
• Basic and Voluntary Life Insurance
• Short- and Long-Term Disability Insurance
• Accident Insurance
• Critical Illness Insurance
• Employee Assistance Program (EAP)
• IDShield
• Pet Insurance
• 401K Matching
• Tuition Reimbursement

Work Authorization:

• Must be authorized to work in the US for any employer

Salary : $17 - $23