What are the responsibilities and job description for the Automotive Service Advisor position at Runde Chevrolet Buick GMC?
Runde Auto Group is looking for an Automotive Service Advisor to join our team! The right candidate will have automotive service advisor experience and a valid driver's license. The day-to-day duties of this role include meeting with customers and determining their needs, providing excellent customer service, and overseeing quality control.
Full-Time Employee Benefits:
- Competitive compensation package
- Paid single Health insurance plan
- Company Paid Life and Disability insurance
- Vision and Dental plans aviailable
- 401K plan with employer match
- Parts & Labor Discounts
- Vehicle Purchase Discounts
- Paid vacation, holidays and sick leave
Responsibilities:
- Meet with customers and determine their needs for repair and/or service of their vehicle issues
- Increase customer satisfaction by building customer relations
- Maintain the company’s standards for ethical business practices, professional image, orderliness, customer service, and good employee and community relations
- Monitor the progress of each vehicle throughout the day, and update customers frequently
- Increase profitability by maximizing sales & executing retail promotions
- Oversee technicians working on customers’ vehicles, including their time management/efficiency, parts ordering, job completion times
Qualifications:
- High school diploma or equivalent
- Valid driver’s license & clean driving record
- Automotive service advisor experience
- Ability to read, write and speak English fluently
- Ability to concentrate and accomplish tasks despite interruptions
- Multitasking skills
- Proficient use of computers/business machines
About Us:
Runde Auto Group is a family-owned group of dealerships located in IL, WI and IA. We are the largest and most highly rated dealership in the Tri-State area, serving our customers and providing career opportunities since 1927. At Runde's, you will find a casual, yet professional work environment with a family-owned feel and customer centered focus. If you are interested in joining the Runde team, we will provide the training and support you need, while empowering you to take your career to its highest potential.
Runde Auto Group is an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.