What are the responsibilities and job description for the Fit Specialist position at Runners Forum?
Fit Specialist
Job description
Note : Apply for this position directly by visiting the Runners Forum website, and clicking on Join our Team!
About us
The Runners Forum is a small business focused on helping runners and walkers find the best shoes for their active lifestyle. Our work environment is fun, rewarding, supportive and our mission is to help other move more comfortably through shared experience, education and inspiring service.
Job Summary :
The Fit Specialist is the front-line contact with customers. Assisting customers in all facets of our service including educating about and recommending solutions that will help meet the customer’s need and improve the customer’s running and walking experience. Fit specialists will also help fulfill both customer and non-customer facing operations duties.
Duties / Responsibilities :
- Provide extra mile customer service while consulting with customers to learn their needs and identify opportunities to educate about solutions available at the Runners Forum that will improve their experience.
- Accurately perform Runners Forum gait analysis and fitting process concluding in recommending the best shoe / solution based on each customer’s specific characteristics and intended use.
- Gain proficient product knowledge to accurately educate on all products carried by Runners Forum.
- Proficiency with POS system (Customer information, transactional procedures, product lookup).
- Apply company policies to guide customer service.
Required Skills / Abilities :
Education and Experience :
We are seeking candidates that enjoy running / fitness and have excellent customer service skills!
Job Type : Part-time
Salary : $13.00 - $15.00 per hour, plus bonus program
Benefits :
Shift :
Weekly day range :
Stores Currently Hiring :
Application :
Salary : $13 - $15