Part Time Retail Associate & office assistant with Growth Potential 20-25 hrs per week

Company Description

Running the Pack Inc is a  Pet services company with 2  Brick and Mortar locations including a training center and Pet Boutique. We provide Dog Walking, Pet Sitting, Dog Training and Self wash services to the people of Great Boston area. 

Job Description

Running the Pack is looking for a candidate for a part time position, with great growth potential. 

Duties will be split between providing counter coverage in our growing Pet Boutique and Self wash AND acting as administrative and field support to our large dog walking company. 

30% In field coverage and management: (field time will vary depending on the need but estimated average)

• Route Auditing: Quality is important and we want to make sure our people are on time and on schedule! As such, while out "on the road" you'll be on the front lines of quality control making sure procedure is being followed.  
• Updating Walker Notes: Each account need a detailed set of notes to be kept in case of emergenices. Keeping these notes up to date requires CONSTANT tending, and Shadowing is the perfect time to check that the infrmation in the notes matches whats happening in the field. 
• Coverage Walker Vacations, Appointments and Emergencies all need to be covered and you will be a vital member of that team. Most of these days will be scheduled far in advance, some will happen very suddenly. Either way you would be responsible for:
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20% Retail Associate. When you are not on the road, this position will be housed at our Natick location Metro Pets M-F 11-3. 

• Provide customer cervice and sales assistance
• Set up clients for Baths
• Light cleaning and tidying during down time

50% Running the Pack Administrative Associate:

• Assist with daily scheduling tasks and logistics support
• Handle new client inquiries
• Act as the line of communication between clients and their service providers
• Project Work (TBD based on experience and interest) 

Qualifications

-Availability 10-3 Monday - Friday  and one weekend per month.

-Drivers License and Reliable Transportation 

-Clean Criminal record and an ability to pass a CORI

-Natural "People Person" with great customer service skills, child friendly a MUST

-Experience (personal or professional) with dogs of all shapes and sizes. 

-Dependability and an ability to work independently.

-Flexibility and an ability to handle whatever is thrown at you  is a MUST: While your hours will stay consistent, your day to day tasks will change greatly based on the needs of the business. One day you might be cleaning the store and, the next working on a computer based project next you may be out in the field  walking dogs all day. The right person for this job will LIKE the variety!

-Comfortable  switching between tasks  (like answering the phone and assisting a customer)

-Familiarity with Google Applications including, Docs, Sheet and Gmail, Constant Contact Etc

-Previous retail experience a plus, but will train the right candidate

Additional Information

All your information will be kept confidential according to EEO guidelines.

We offer a fun environment and the opportunity to work for great clients. 

Benefits Include but are not limited to: 

• Coverage provided for time off. 
• Great hours (mostly 10-3 M-F, with additional shifts available to those who want them) 
• Amazing animals!