What are the responsibilities and job description for the Golf Agent I position at Running Y Properties?
Utilize your skills and talents as a Golf Professional at our beautiful, world-class golf course! We are the only Arnold Palmer designed course in the state of Oregon. Your supervisory experience and knowledge of the daily operations in a golf environment, as well as your commitment to exceptional customer service will create long-lasting memories for our guests for years to come.
Golf Agent I
Position Summary:
Responsible for welcoming property owners/guests and providing excellent customer service.
General Responsibilities:
- Assist with golfer check-in and fee collection; control and manage play
- Assist with all opening and closing procedures
- Assist in managing facility tournament operations including weekly events
- Assist in tournament operations and weekly events including planning, pre-tournament contracts, post- tournament billing, promotion, course set-up, preparation, scoring, prize distribution, and follow up
- Conduct individual lessons and group clinics
- Assist with men's, women's, and junior golf events and programs
- Assist in Player Development programs
- Assist with management of outside service staff to ensure the highest quality of customer service is achieved
- Assist in managing golf car operation, practice facility, and club storage service (as applicable)
- Provide club repair and club fitting services to customers
- Directly responsible for timely and consistently maintaining the club's USGA Handicap System
- Assist in the inventory control of hard goods, soft goods, and special orders including: ordering procedures, receiving procedures, inputting into point of sale, pricing procedures, display, and sales
- Play golf with a variety of customers in competitive and non-competitive situations
- Assist in planning and budgeting for the golf operations
- Conduct oneself in a professional manner and maintain a professional image at all times
- Assist with the administration of applicable staff via recordkeeping, work schedules, etc. in accordance with facility human resource policies
- Assist in coordinating golf activities with other departments
Job Qualifications:
Education:
- High school diploma or equivalent preferred
Job Qualifications:
- Previous guest service and golf experience.
- Excellent written and oral communication skills.
- Positive interpersonal skills.
- Must be fluent in verbal and written English.
- Basic computer and typing skills.
- Must be able to multitask and work under pressure.
- Excellent listening and comprehension skills.
Physical Requirements:
Physical Activity
- Ability to speak and hear
- Close and distance vision
- Standing/Walking up to 6-8 hours
- Sitting up to 1 hour
- Pushing/Pulling up to 1-3 hours
- Lifting/Carrying (up to 50 lbs.) up to 1-3 hours
- Climbing Stairs up to 1-3 hours
- Crouching/Bending/Stooping up to 1-3 hours
- Reaching up to 3-6 hours
- Grasping up to 3-6 hours
Working Conditions:
- May be indoor or outdoor setting
- Varied weather conditions are expected
- Will work near moving or mechanical parts
- May work on high or precarious places
- Varying schedule to include mornings, weekends, some holidays or extended hours as business dictates
