Sales & Revenue Ops Analyst

Runway is a research company pioneering new tools for human imagination. Runway has been at the forefront of multi-modal AI systems ensuring that the future of content creation is accessible, controllable and empowering for creatives. Runway’s mission is to ensure that anyone anywhere can tell their stories. We believe that deep learning techniques applied to audiovisual content will forever change art, creativity, and design tools.

Runway is leading a shift to generative media that is unlocking an unprecedented level of creative potential. The invention of the camera 200 years ago forever changed our world – AI is a new kind of camera that will reshape storytelling forever and lead to full feature films that are entirely generated.

About the role

We’re looking for a multi-skilled Revenue Operations Analyst to join our Finance function reporting to the Head of FP&A. The ideal candidate for this role has a combination of strong skills in Salesforce administration, sales operations, billing, and reporting. This role ensures accurate revenue processes, efficient system management, and financial integrity while supporting key business operations. We are looking for someone that has a blend of technical and analytical skills, and thrives in a fast-paced, high-ownership environment.

What you’ll do

• CRM System Management, Data Analysis & Reporting
• Act as the primary Salesforce Admin
• Create and maintain reports, dashboards, workflows, and custom objects to support business needs
• Support the sales team with deal structuring, commission tracking, and pipeline analysis
• Perform Sales commission calculations
• Billing, A/R, Revenue Recognition & Reporting
• Ensure timely billing for all enterprise customers including set up in customer procurement systems, generation of accurate invoices and addressing customer inquiries
• Utilize Stripe’s reporting tools to extract, analyze, and interpret revenue data across various products
• Utilize internal tools to track enterprise customer usage trends
• Assist in preparing revenue-related journal entries and adjustments for financial close activities
• Maintain detailed schedules of deferred revenue and A/R to support financial close
• Ensure revenue recognition aligns with company policies and applicable accounting standards (e.g., ASC 606)
• Monitor payment statuses and follow up on overdue accounts to ensure timely collection of outstanding balances

What you’ll need

• Experience: 2-3 years in sales operations, billing, or accounts receivable roles; experience in SaaS or subscription-based businesses is a plus
• Proficiency in CRM systems (e.g., Salesforce), billing platforms and payment processing systems (Stripe)
• Familiarity with revenue recognition standards (e.g., ASC 606)
• Advanced knowledge of Excel
• Strong analytical and problem-solving abilities
• Ability to multitask and communicate effectively

Runway strives to recruit and retain exceptional talent from diverse backgrounds while ensuring pay equity for our team. Our salary ranges are based on competitive market rates for our size, stage and industry, and salary is just one part of the overall compensation package we provide.

There are many factors that go into salary determinations, including relevant experience, skill level and qualifications assessed during the interview process, and maintaining internal equity with peers on the team. The range shared below is a general expectation for the function as posted, but we are also open to considering candidates who may be more or less experienced than outlined in the job description. In this case, we will communicate any updates in the expected salary range.

Lastly, the provided range is the expected salary for candidates in the U.S. Outside of those regions, there may be a change in the range, which again, will be communicated to candidates.