Housing Rehabilitation Coordinator

POSITION SUMMARY

The Housing Rehabilitation Coordinator plays a key role in managing housing grant programs and supporting housing rehabilitation projects. This position is responsible for office management tasks, client and contractor communications, document preparation, and ensuring regulatory compliance. The role includes reviewing and organizing files, assisting with contract execution, obtaining necessary authorizations, and collaborating with the Rehab Specialist to oversee project progress.

The salary range for this position is $23-$26 hourly at 35 hours a week

ESSENTIAL RESPONSIBILITIES

• Assist with office management tasks such as ordering supplies and managing office equipment.
• Communicate with clients, contractors, and vendors via phone, email, and meetings (can be in person or virtual).
• Work collaboratively with Rehab Specialist, clients, and contractors to approve client files and prepare to start, monitor and close each file.
• Creation and execution of construction contracts and supporting documentation.
• Meets with clients to obtain the required authorizations and signatures as needed. (This may happen in the office or require travel to the client’s home)
• Responsible for a working knowledge of all homebuyers grants to relay information regarding programs to clients and contractors, including regulatory requirements of funders.
• Organizes and reviews documents and files for accuracy and completeness.
• Attend all required meetings and training.
• Participate in training programs for professional growth as scheduled and approved.
• Additional responsibilities as assigned.

REQUIRED QUALIFICATIONS

Education:

• Must have High School diploma or equivalent

Experience:

• 2-3 years of experience in a Customer Service-related position is preferred

• Experience with data entry and basic computer programs such as Word and Excel or an acceptable aptitude and comfort level using a computer is necessary.
• Experience working with construction trades administration is helpful, but not required

Skills:

• Excellent interpersonal skills and the ability to work with diverse groups are required.
• Organization & Time management skills; Ability to multitask
• Strong data entry skills with a high level of accuracy
• Familiarity with phone systems and professional phone etiquette
• Proven organizational skills and attention to detail are essential
• Microsoft Office Skills
• Clear ability to empathize with client populations
• Bilingual a plus