What are the responsibilities and job description for the Residential Coordinator position at RUPCO INC?
POSITION SUMMARY
The Residential Coordinator will answer the phones, direct visitors, conduct foot patrol of the campus, view surveillance cameras, perform light cleaning duties and assist the Site Supervisor and Assistant Director of Program Services with other day-to-day administrative tasks as required. Position available for 7am-3pm shift, Monday - Friday
Salary for this position is $18.50 an hour
ESSENTIAL RESPONSIBILITIES
- Answer incoming phone calls and act as the first point of contact for Emergency Calls
- Greet visitors and tenants
- Make hourly rounds through the campus during shift
- Assist residents with lockouts, phone calls, general administrative assistance
- Maintain an activity log during shift
- Light custodial duties to maintain office space
- Receive and enter all Maintenance Requests reported during shift
- Assist residents with scheduling transportation and accessing basic information and referrals
- Monitor Cameras and document incidents as necessary
- Other duties as assigned
REQUIRED QUALIFICATIONS
Education:
- High School Diploma or equivalent is required.
Experience:
- Customer/Client service experience
Skills:
- Ability to communicate effectively, both orally and in writing.
- Experience with de-escalation techniques in social settings.
- Effective interpersonal skills. Ability to work with diverse groups.
- Ability to organize, work independently, negotiate and problem solve.
- Basic computer literacy
Salary : $19