What are the responsibilities and job description for the Inside Sales Representative position at Rural Electric Supply Cooperative?
Rural Electric Supply Cooperative (RESCO) is a member-owned, not-for-profit wholesale distributor specializing in high voltage electrical products for the electric utility industry. With a strong presence in the Midwest, we pride ourselves on competitive pricing, efficient delivery, and exceptional customer support, ensuring our members have access to the inventory they need. We are looking to hire an Inside Sales Representative to join our team in Moorhead, MN. Responsibilities of this position include:
- Develop relationships with customer base by providing excellent customer service, competitive pricing and value-added services.
- Prepare quotes for customers based on RFQ’s, formal bid proposals and include appropriate documentation that is required with your proposal.
- Enter and maintain orders in ERP system.
- Develop an effective feedback tracking system (with the outside sales force) that will allow for the maximizing of margins for future orders.
- Answer customer questions concerning quotations, orders, product function, delivery issues and other related subjects.
- Partner with the purchasing department to assist with inventory levels, forecasting and stocking suggestions.
- Develop relationships with RESCO outside salespeople and clearly communicate to them all customer quote requests, orders, problems and other appropriate issues.
- Provide a thorough and accurate summary of pending/outstanding issues prior to scheduled vacation or extended leave so that Customer Service Representatives can assume these responsibilities in your absence.
- Maintain an organized and logical filing system that can be accessed and understood during your absence.
The successful candidate will have an Associates or Bachelors degree (or equivalent experience) in business, marketing, sales or related electrical field. Other qualifications include:
- Strong verbal, written and interpersonal skills
- Ability to develop working relationships with customers
- Great organizational skills and ability to prioritize
- Proficient in Microsoft Office applications and ERP systems
When you join RESCO, you join a stable industry where we have built a tradition of trust with our members and employees. With a workforce of around 85 employees, you will feel right at home in a culture where we genuinely care about our employees. We also offer a very competitive benefits package that includes two retirement plans!
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Disability insurance
- Health insurance
- Paid time off
- Vision insurance
Shift:
- Day shift
Supplemental Pay:
- Commission pay
Work Location: In person