What are the responsibilities and job description for the Care Navigator position at Rural Health Corporation of NEPA?
Family Practice Medical and Dental Offices
Rural Health Corp. of NEPA -Wilkes-Barre, PA 18702 is a Family Practice medical and dental group providing health care to the local community. We are looking for a Care Navigator that can work in a medical office setting. Candidate must be able to multitask and have a good clinical and clerical background. This is a full-time position with full benefits and part-time no benefits. Please go to: https://www.rhcnepa.com for more information regarding our organization.
POSITION PURPOSE
Responsible for improving patient’s level of engagement, overall experience with Primary Care services and ensuring patient experience for services are consistent with the goals of the organization. The Care Navigator is responsible for ensuring effective coordination of all patient appointments as well as subsequent coordination of patient care. The role of the Care Navigator is crucial to patient engagement and establishing consistent care with Primary Care services for both medical and dental services.
Position Qualifications
Education:
Bachelor’s degree in health administration, Health Services Management, Health Science, Care Navigation or related degrees and medical background is preferred.
Experience/Specialized Skills/Aptitudes
Care Management Navigator must be a caring and effective communicator with patients and various healthcare professionals. Knowledge of health care delivery and skills related to customer/patient experience performance are preferred.
PHYSICAL ABILITIES REQUIREMENTS
Sitting - Continuously
Walking - Occasionally
Standing - Occasionally
Bending - Occasionally
Squatting - Occasionally
Lifting - (0 to 20 lbs. -Occasionally
Job Types: Full-time, Part-time
Expected hours: No more than 40 per week
Benefits:
- 401(k)
- 401(k) matching
- 403(b)
- Dental insurance
- Disability insurance
- Employee assistance program
- Employee discount
- Flexible spending account
- Health insurance
- Life insurance
- Paid sick time
- Paid time off
- Retirement plan
- Vision insurance
Medical Specialty:
- Primary Care
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- No weekends
Application Question(s):
- Mandatory drug testing required YES or NO
Education:
- Bachelor's (Preferred)
Experience:
- Medical office: 2 years (Required)
- EMR systems: 2 years (Required)
- preauthorization's: 2 years (Required)
Work Location: In person
